Zinc Apartamentos

I moved in a year ago. Waited extra time to move in to get an apartment right on the pool. The pool wasn't heated all year (they just fixed the pool heating issue about a month ago and then it wasn't working again 2 weeks later and just got it fixed again). The hot tub has never worked at all. Disappointed because the proximity to the pool and hot tub is why I moved in and paid extra.

The neighbors are nice (one has become my best friend). The new staff with the new management company is very... friendly and attentive (old management company NEVER, EVER picked up the phone). Parking is MUCH better with new management company as well.

Alas, I have to leave now due to over-paying and not receiving what what was promised when I moved in for over a year now and with no hope of it getting fixed soon. Bummer, because I like the apartment and the neighbors, but rents have come down over the last year and there are better deals in the area now with working pools and hot tubs.

As a previous user stated, you pay for parking (even with only one car) but the gates don't work 90% of the time.

Make sure that you get a full break-down of extra fees:

Parking - $15 + Tax
Trash - $47
Common Area Electricity - $12.46
Sewer - $10.20
Pest Control - $6
Common Area Gas - $6.46 (what the heck is this?)
Rent Tax - $44
Renter's Insurance - $15

These are all different charges that are not included in your rent (but billed to you in your payment portal on top of your rent) and are in addition to your Water, SRP and Cable/Internet bill. None of the charges above were disclosed with my rent quote when I moved in (I asked what extra charges I would have and they said "none"). Not a big deal but some others don't charge for many of these things or all the above charges (except tax) are included for a flat $30 at some places.

Lee mas

Super rude over the phone (when they answer) and they are not helpful at all.
You will find better apartments in Avondale!

They don’t answer or email you back. There are apartments in Avondale that don’t waste your time

BEWARE APPLY AT YOUR OWN RISK. I wish I never applied to Zinc Apartments. The people in the office aren’t professional or punctual. My sister and I did everything we needed to do before our move in yet we were delayed. When we finally were able the move in the unit we were in disbelief, there was paint on the floor/carpet and doorknobs. Baseboards missing, light fixtures broken ,a lot more to list but worst one is the amount of roaches we killed. We told the worker immediately and he said pest... control would come the next morning. No one came so we went to the office because they never answer the phones, and after pest control came the roaches remained. We had to eventually be moved to another unit.This whole move in process was horrible all due to unprofessionalism of Zinc Apartments.
Upon moving out the experience wasn’t much better. We were charged cleaning fees out of our security deposit even though we cleaned the apartment. Zinc claims there was an agreement that you must hire a cleaning crew and have a receipt of the service but that is not stated in the lease agreement nor was there a discussion prior to moving in. After countless unreturned calls we just took the loss. Lastly we still haven’t received the remaining security deposit and they NEVER answer. DO NOT MOVE HERE just a constant headache dealing with the workers and apartment manager. Lee mas

DO NOT LIVE HERE!! I would not recommend this complex to anybody. I leased an apartment for a year and the apartment was outdated and over priced. The complex it self is poorly maintained. Theres trash all over and the landscape is overgrown. The pool and hot tub are nasty. They tried to raise my parking by 200% even when the gate for the parking lot was broken kore often than it was working for the year I lived there. I recommend you do some research and find better home for the price this... complex is charging. Lee mas