Elevation Luxury Apartments

The people in the leasing office are not helpful, money hungry and don't give care about their residents. They have all theses extra fees for trash,
air conditioning and extra camera fees ( for supposedly security) yet still thefts still occur on the premises. Worse apartment I have ever rented. High paying rent, Arizona is very hot and humid in the summer but this place charges more for air conditioned apartment units versus none, when this should be necessary for all apartments, pool is always... out of service, and during the winter they do not plow or salt the stairs or walk ways, gates are always open for most of the year especially during the fall (big safety concern), anyone can enter the premises. I would never recommend this place for living Lee mas

Living here has been a horrible experience to say the least, I don't even know where to begin. They change managers every other month and the consistency everywhere else shows. It makes sense that there are no recent reviews since AMC management has taken over. They are so money hungry, yet for how much they charge and the fees they tack on every month..nothing works! And it a joke to call this place "luxury."

There's dog poop everywhere you step outside, the appliances in my apartment have... been changed twice due to not working, and they are either used refurbished and still dont work. Everything is cheap.
You know the form you fill out to access damages to the unit before you move in? Yeah, they don't pay attention to that when you move out. They charge you for everything anywhere, including things that fall under normal "wear and tear."
They have proved time and time again they could care less about their residents, and only about their bottom line and how much money they can get out of their residents.
The gate hasn't worked in a year, the pool is "closed for maintenance" more than its open.
Anyone I've spoken to that currently lives here, or has lived here all say they would never recommend the place.
I moved to the area mid-COVID and wish I had been warned. I would have stayed far away. Lee mas

We have been here about 6 months and really like the new management company. Lorenzo is an amazing maintenance man who has been fixing many long standing problems. You can pay rent online, which is helpful. There are many owners with dogs and we meet up to let our dogs play together in the dog park every day. A second park would be a great addition! The place is quiet and safe and we like it alot. My only request is that the gym be opened longer hours and that the residents be expected to... disinfect after use. Lee mas

Found these apartments because of their location and unique design. Upon looking at the potential "move-in ready" unit, we found: multiple broken appliances, counter tops that were falling apart, paint on the "hardwood" floor, so much hair and dust it was unbelievable, and even chewed dog toys and baby spoons from the previous owner! The management tried to make amends, but nothing covers up horrid attention to detail and tenants.

Wow did I have a poor experience living here. The management team is very poor at communicating with residents. Received a notice that I was going to be charged a $1200 fine for having a pet in the house that was not documented with them. Not only was the animal documented, its service paperwork was in my file, just not properly placed so the management assumed they never received it. Also, upon moving out, I gave my new address and asked that any outstanding charges be forwarded so they could... be paid. I also checked with them before moving out if there was anything that needed to be paid. Well this excellent team again failed to do their job, putting my old address (yes that's the address of my apartment at Elevation I was moving out of) and continued to forward me a bill there for the next year. With no knowledge of these charges for years, I recently received a call from collections and took a hit on my credit score. Would not recommend living here.

Outside of that, the apartment itself is not bad, it is modern and has a bunch of windows that let light in. There is dog poop everywhere, most of the residents do not pick it up, especially in the winter months. Lee mas