25/3/25
Verified Renter
We made a mistake and parked in the wrong assigned spot. The person who's spot was did place a not on window of my car but still had it towed the same day.. I get it,it's your spot.. but instead of waiting a day they cost me 360 dollars that I don't have. It was an accident... the only people whom should be able to call a tow truck should be the people in the leasing office.. that way they can send a mass text or email and give a person a chance to rectify.
Reseña de Apartments.com
Administrador de la propiedad en Glen at Mesa respondió a esta revisión
We are very sorry that this incident occurred and can certainly answer any questions you have about our tow policies, etc. It's understandable that mistakes happen. If you would like to discuss this with our manager, don't hesitate to check in with... us. Thank you.