17/3/25
Follow up to previous review
Upon initial month here it took a month to get my stove working. Upstairs neighbors were loud all night, smoked so much pot inside that my apartment smelt like a skunks rearend, ran their vacuum in the middle of the night, also appliances, leaving me without a solid nights sleep. Upon informing management I was told that was apartment living. True to their belief I was left to deal with that for a year. Being that my lease is up for renewal I spoke to management about renewing now that the... neighbors moved. Asked about my rent not drastically increasing due to what I had to live with on a daily basis this last year. Was told my rent should not increase by more than 25 to 50 dollars. I said I could live with that. Today I received a notice on my door giving me only the remainder of the day to decide if I want to stay with a nearly 300 dollar increase. I was completely mislead and now have no time to make a decision.
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Administrador de la propiedad en Sun Valley Ranch Apartments respondió a esta revisión
Thank you for sharing your experience with us. We're sorry to hear about the challenges you faced during your stay. We strive to provide a comfortable living environment for all our residents and are sorry that we fell short in your case. We... appreciate your patience and understanding during your time here and value your input as it helps us improve our services.