5/2/25
Verified Renter
This is the worst apartment complex I have ever lived in. We moved in with no air conditioning in the middle of summer and when I incorrectly placed the work order as a brand new tenant who had never had to place work orders before and was met with an extremely condescending tone from the office manager
Reseña de Apartments.com
Administrador de la propiedad en The Joshua Apartments respondió a esta revisión
Good morning, My name is Renata A, I have been the Community Manager at The Joshua since October 2024. I understand the frustration of a HVAC issue when the weather is uncomfortable. Please reach out to me directly at thejoshuaaptsmgr@greystar.com.... This situation was over 7 months ago. We provided a new operating HVAC system to you as quickly as possible. if you are having other concerns I would be happy to assist you in resolving them. I am also available Monday through Friday from 9AM to 5PM. I look forward to assisting you.
Renata A
Community Manager