Villa Fiesta Apartamentos

My wife and I have lived here for the past 3 years and have grown to love this place. The front office is very workable and the maintenance crew is always on site to answer emergencies. the ladies who run the office are always nice and welcoming. Honestly this place is a hidden gem of a property if you are looking for a stable apartment complex. They have been working on updating the location the past year and have made additions to the complex that make it really shine. The small park is a... great area to go to and is always kept clean when maintenance is on site. They just recently repaired the parking area and it really has made a great difference. Personally I enjoy the atmosphere here for it's peacefulness and security. I feel safe walking around at night for a nighttime jog and that's a lot to say for a place near downtown Mesa. Even when my wife and I had issues come up, I.e. air conditioning maintenance, plumbing, or electrical repairs, the front office was quick to act and worked with our schedules. I can't really say this enough Villa Fiesta has really become a home for my wife and myself. Lee mas

Management sucks and the manager is the worst 2 faced human I have ever met. Noise complaint 3 days in because I was walking to loudly on my own floors. Opening and closing my sliding glass doors to many times. Seriously the guy downstairs wants me to go to bed at 10 pm like him so I don't disturb him.
This place is awful, there are holes in the floors under the carpet so yah I guess I am walking directly on this guys ceiling, how long before I fall through the floor.
STAY AWAY, UNSAFE.

I just moved in and there are holes in the floor under the carpet. The downstairs neighbor complained that I was walking to loudly and needed to go to bed at 10 pm like him. Are you insane, now I have to get out of my lease because of harassment. Apt unsafe.

My boyfriend and I have been calling Villa Fiesta home for some time now. We recently had an issue with our faucet not shutting off all the way. Maintenance was quick to respond and help us.

We had numerous other issues with the apartment but apartment staff and maintenance were always there to help.

This is a very pet friendly place. We don't own pets ourselves but I'm always seeing dogs on their leashes on my trip to the mailbox.

As I am making this review, we are currently going through a... pandemic. The apartment staff and maintenance workers follow proper social distancing procedures before entering the apartment.

Also, the apartment layout itself, id easy enough to navigate that delivery services can find our apartment easily. There are no gate codes to enter or confusing round abouts. Lee mas

The living experience at Villa Fiesta was not A , so I am surprised to see this rating on the BBB website. The apartments have so many band-aid fixes from unqualified maintenance workers. The apartments are falling apart and horribly taken care of. Dents in the floors causing you to trip, single pane windows, bathtubs had paint chipping multiple times, plumbing was always an issue, stains in the carpets when we moved in, poor lightening.
The office employees are rude, unprofessional and make... constant mistakes. Multiple requests were made for maintenance via email and never followed up on. Calling the office was impossible and if you really needed anything done you had to request that in person if there wasn't multiple young children being babysat. We were given a lease (by one office employee) with incorrect information (under the pretense that it would all be corrected by the office manager but if we did not sign the lease we could not receive our keys to move in that day). Following up on the incorrect info, the office then realized THEY made a mistake on the lease but they were not willing to make changes or comply with our requests, we were left as the tenant to pick up the mess and re-organize our lives around the offices error.
I wont blame your complex for the high crime rate but it is worth noting that there was very rarely a day we were not seeing Mesa PD, high crime area with little to no piece of mind your items at your home were safe.
I was completely unsatisfied with the living experience in the apartment and by the interactions with your employees. Lee mas