6/3/24
Infested with Roaches / Transient Housing
I moved in a month ago and have called either the non emergency line for Phoenix police or the landlord every other day. My apartment is infested with roaches since the day I moved in. In the first hour I got the keys I saw roaches inside of the bedroom. My upstairs neighbors are extremely unclean and their patio is full of clutter and trash. Additionally, I have seen at least 30 transients walk into their unit throughout the day and leave in the morning with sleeping bags and their gear. ... Besides sounding like a construction zone when I am sleeping, during normal hours there are people yelling and fighting. I go to work exhausted from getting no sleep due to all of the issues. The landlord has had my unit sprayed twice which did nothing and when they said they were going to do a larger than 2 min spray on my unit they never showed up. Additionally, items are thrown from the unit upstairs balcony into my patio which creates a physical hazard to my pet and I as well as my property. I have told my landlord about how unsafe these conditions are and they said they could not do anything. No security or anyone to contact after business hours. This is an extremely unsafe environment and regret moving here.
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Administrador de la propiedad en Ellis Midtown respondió a esta revisión
We're truly sorry to hear about the issues you've been experiencing. We take your concerns seriously and are committed to providing a safe and comfortable living environment for all our residents. We will review your feedback and work diligently to... address these issues. We appreciate your patience and understanding.
