The Retreat Apartments

Happy I didn't get sucked into THIS dump. I felt like a cow being led to the slaughterhouses during application process. I was told the inquiry would be a soft inquiry & would not affect my credit. When indeed it was a very hard inquiry dating back 25 years ago. Then was told I was denied by their 3rd party inquiry company due to what they called an outstanding balance on rental from a decade ago, which in the report they pulled, clearly is stated as satisfied. Warning! Do not get suckered into... THIS trashy community! Lee mas

I’m on my second lease w Retreat, and just want to say that YES there is emergency # for middle of the night if needed (seen some reviews say there’s not) I’ve had some maintenance requests and everything was taken care of in a timely matter, and the maintenance guys are all polite and respectful. I absolutely love my apartment, especially w a full size wash/dryer in unit. The property is always upgrading the grounds to make a nicer community, and being in a apartment environment I appreciate... the trash pickup on a daily bases to keep things clean. Lastly, I like the front office is always available in case I need assistance. Best apt. setting I’ve been in Lee mas

New tenant and really dissatisfied. Fees are outrageous, trash service they never pick up. It is dirty on grounds and in apartment. They will never pick up phone or fix issues that should have been taken care of prior to moving in. Major hole in tub.

Thanks to a Karen and Kanisha for getting questions answered regarding billing. I do appreciate the call back. Have been timely on maintenance requests repairs and air conditioner outage repair/temporary fix in the middle of the night until unit fixed later in the daylight. Appreciate you all! Happy to continue living here.

Do not move here!! This place is a joke and not worth the money or the headache. There is no emergency after hours number to call or anyone to reach. They claim they are a gated community but there is always one broke and it is not safe! They will turn off your water for 5+ hours at a time and they do not even stick around to make sure it’s fixed before the end of the day. Their pools are always locked and the keys do not even work half the time. The staff does not follow through with any... requests unless you are persistent and clearly as a resident here you are not a priority, they only care about potential residents. There was a hostage situation and they did not warn residents and claimed they did not know what was going on even though the complex was flooded with over 30 cop cars. They are lazy and rude and non responsive. If you want anything done do not bother calling they never answer and you can try to go to the office but there is rarely anyone there to help you. We were overcharged rent and they did nothing about it. This is not the place to experience Arizona. Lee mas