30/3/25
Verified Renter
Move in was great! Only removed one star because parking on the other hand was not. I was given TWO spots that had already belonged to other people. It was an absolute hassle and I was told it’s because things drop off when leases are renewed and those people probably haven’t been PAYING FOR THOSE SPOTS. Seemed a little unprofessional and disorganized.
Reseña de Apartments.com
Administrador de la propiedad en The Ryan respondió a esta revisión
Thank you for your feedback! We're so glad to hear that your move-in experience went well. We sincerely apologize for the frustration with parking. There was a recurring error with our renewals that caused some issues with assigned spots. However,... our team has identified and resolved this glitch, so this should no longer be a problem moving forward. We truly appreciate your patience and understanding, and if there's anything else we can do to improve your experience, please don't hesitate to reach out!
Best, The Ryan Management Team