Encantada Queen Creek Apartamentos

Encantada apartments is probably the worst place I have ever lived in my entire life.  When you go look at the models everything seems pretty nice, but when you actually move in your apartment may be different than the model you toured.  My apartment was on a ground floor and it was like living in a dungeon with only one tiny window in the living room. But after living there for 2 years it just kept getting worse and worse.  For example, when I moved in, there was all kinds of broken stuff and I... had to keep calling the office to get the maintenance guy to fix things.  Maintenance would show up and then would leave without finishing so I would have to keep calling to get stuff fixed.  I finally gave up and decided to just live with it.  When I moved out, they tried to charge me for repairing something that I asked them to repair when I moved in.  Needless to say, i had to argue with them about it to get it taken off.  Here's the list of what I had to deal with while living there... 

1) Walmart grocery carts everywhere!  Plus some obnoxious tenant kept putting their carts in front of  my apartment door. So annoying, I don't even shop at Walmart!!!!
2) Dog poop everywhere!  So gross!
3) Overflowing dumpsters every day! 
4) Huge clouds of cigarette smoke everywhere!
5) Huge clouds of pot smoke everywhere! Gag!
6) Cricket infestation in the walls and vents!
7) Filthy air from the vents.  Looks like black mold!
8) Noisy neighbors.  I mean I heard everything!
9) Upstairs neighbors stole my Amazon packages, dumped their ashtrays onto my patio, stomped around all hours of the day/night.  Totally obnoxious!
10) Random people always stealing your assigned parking spaces.
11) Do nothing office staff - if you call to report a noisy neighbor the office tells you to call the police or ask them nicely to be quiet.   Seriously?  That's just one example.
12) People with large dogs that don't keep them on a leash.  A threat to me and my dog's safety!
13) Dogs that shouldn't be li Lee mas

So-so apartment complex, interiors are very old. I'm a low maintenance renter and didn't have a high standard. Location is the only thing going for this place. 6 days after the end of my lease I was contacted with some fees, no problem. I have 2 boys and things happen. I asked if I could pay online and paid the fees using their online portal (that I used to pay rent the majority of my time with the company) at their suggestion. Money was taken out of my account 2 days later, 8 days after my... lease ended. 3 MONTHS later I get a letter from National Credit Systems that I did not pay the move-out fees and will be reported to the credit bureaus. Absolutely not. I have confirmation that I paid on the portal and the debit from my checking account that I paid in full in a prompt and timely manner.

So so shady. Do NOT lease here unless you need to be within walking distance of places. Lee mas

Leasing office is terrible. Maintenance sucks. I’ve been here like 4 months air has gone out twice, they take their time fixing it. Don’t have any urgency in getting back with you. I wouldn’t tell my worst enemy to live here.

They have serious parking issues at this complex due to selfish, inconsiderate tenants and their visitors. It does not matter if you pay for an assigned parking spot! It is typical for 3-5 vehicles per unit even when there is only 1 covered spot, and maybe 1 open spot available. So, if you work later, or work overtime, you can forget about finding any available parking spots available when you get home at night, tired from working. You may have to park across the street at Wal-Mart. Of all the... apartment complexes and condos I've lived at anywhere, I have never had such a bad experience due to parking issues. I have noticed it seems to be worse towards the rear buildings in the complex. So, if you own more than two vehicles, be prepared for headaches and frustrating parking issues. I am moving out soon due to this and other tenant-related issues. Lee mas

I have loved living here for the last 2 years! The apartments are updated and in a great location!! If your looking for a great location in Queen Creek this is your place!