Mosaic Apartamentos

Been here almost a year now. I must say it's a pretty good place to live. It's quiet at night and the staff is always friendly. Had few minor issues but they are able to fix them immediately.

Let’s count the ways - management is never around or able to answer questions or even enforce any rules in the rental agreement, dog poo everywhere, pool is disgusting, police presence every other week, loud, gates frequently not working (luxury ?? Not at all), maintenance requests go unanswered for weeks, you pay mandatory water, garbage pick up fees separately (they don’t even pick up the garbage). Hard to find parking.

I just moved out after being at Mosaic for 1 year and although I loved the area and it was in a good location, I was disappointed with many things that went on at this property. Over the course of just 1 year, our water was shut off at least 6 times. Even though an email was sent out saying when it would be shut off, it wouldn't ever actually get sent out right until it was off or until it was too late for you to see it the next morning and the water would already be off, and it would never be... back on when they said it would be. Our apartment rent just would or wouldn't show up sometimes because we did paper, it was kind of like a game, and the office staff never seem too friendly, but rather annoyed that you were ever in there bugging them with something. One time I went in and two different people were in there, one was assisting a soon to be new resident, but the other lady wasn't doing anything. She didn't help me she didn't even talk to me. the other lady left the building without saying a word to me, not even saying that she’d be back in a moment to help me. Maintenance was not very fast at getting things done. It took them almost the entire time I lived there to fix something on the toilet, and the request was put in the day I moved in. I also don't really like the fact that if I give the okay to enter to do maintenance work because you have no idea when they will show up and you may not be home, that you don't know when they have been in your home. Because right before I moved out, someone else was at the apartment and said maintenance came and left which is strange considering neither me or my roommate had any outstanding maintenance orders, so I’m kind of wandering why they would have been in my apartment. They are bad communicators with some of the things that go on at the property, like some of the things that have gone on at the pool and then try and tell you that it’s your fault. The walls are pretty thin, I could hear my neighbors at night snoring, I could hear them sitting down on their bed and opening and closing what sounded like dresser drawers. The trees grow pretty fast so were constantly hanging in the way of the sidewalks on the walk to the carports and mailboxes. You will hear the football games going on across the street at the high school, which didn't really bother me but you will hear them. What did bother me was how early I was woken up by the leaf blowers by the pool in the morning.. Lee mas

The place is old , the rates are too high ,
Water line problems at least ones a month ( no water for most of the day) some apartments have been remodele very cheap way .
The staff are nice , not a bad place to live if the rates was lower.

We have been here for 4 years and we are ready for something better. Our current apartment is nice but it is overpriced for what we get. It's time for a change.