Casas Adobes Apartments

This is probably one of the WORST places I have ever lived at. I have only lived here for 6 months and I wish I could have left by the second month. You will receive text messages CONSTANTLY with rude remarks and reminders for all residents. There is no proper customer service or professionalism taught to the front office staff at all. Their text messages are condescending and arrogant, I was shocked when I first received one. The first three months that I moved in I had a BAD roach problem,... which I handled on my own, then my dishwasher constantly broke down, my closet was never properly put together, and my shower head was busted and I needed to put a towel over it to take showers because I had the maintenance visit my home on multiple occasions already. Please take these reviews seriously when considering to live here, Casas Adobes Apartments PLEASE DO BETTER. Lee mas

No running water for a full week during a pandemic. The worst place I have ever lived in my life.

I have lived in this complex for too long, upon getting my apartment it was really outdated and there were a lot of cosmetic fixes that it needed when this was brought up to the office they had someone come out to “fix” all this but it looked the same after they did.

As you probably have heard on the news KVOA, water here was shut off for at least 5 days and this is not the first time, since I’ve lived here the water is shut off at least once a month it seems like. Management does nothing... about this, management has not done anything about the recent shut off as far as reimbursing it’s residents who had to stay at hotels, buy water, etc. They provided residents with a couple water bottles on day 2 in the evening...

There have also been many gun shots heard in this area and police have come by multiple times.

You’re better off somewhere else! Lee mas

This is indeed a great place to live and the office people are very nice too. To specify Jordan is just awesome! She is always there to help and answer or explain any question or concern one might have. The maintenance team are always polite and do their work in a timely manner. The place is always well maintained too.

Well to start off we did not get exactly what we were promised at move in. The old management told us our apartment would have new cabinets and all linoleum floors. We did not have new cabinets/floors. They also gave us barely any time for our walk through so we weren't able to document on all the damages from the previous tenant. The AC was "fixed" twice but never seemed to really work. Our electricity bill was horrible and it never seemed to cool off. Parking is awful and if you don't like it... prepare to have to pay for a covered spot cause those aren't included anymore. To make matters worse they cut our lease a whole month short. When we went in to talk to LeAnn she tried to charge us an additional 200 dollars for an additional two weeks even though we had already moved out. And just when we thought they cloudnt screw us anymore. They charged us 335 dollars that they took from our deposit for carpeting they planned to remove to replace with the linoleum we should have had in the first place. LeAnn didn't want to speak to me about it though. She told me to contact their corporate office who has been just as unhelpful. Do yourself a favor and don't rent from these people. I'd give them a zero if it were possible. Lee mas