Las Brisas Apartment Homes

I have had the worst renting experience here and can’t wait until my lease is up. The apartments look NOTHING like the pictures. The appliances are old and barley work. Walls are paper thin, you can hear your neighbors conversations and music. Cockroaches, flies, and spiders everywhere. You can hear gunshots regularly and the police are here at least three times a week. The office staff are incredibly rude. They don’t care about anything but your money. Every month expect a difference price in... rent. They have so many random hidden fees without any explanation. Some months my rent was $400 more than usual! Management is constantly losing documents then threaten you with fees even though you have already given them the documents. Also, be ready for management to walk right in your apartment. I was sleeping and they walked right in, terrifying me. Lee mas

The only good thing about this apartment is the maintenance team. They have always been very kind and responsive. I've had a lot of maintenance requests since there were so many issues with my unit.

CONS:
- The pictures shown on the website are only the renovated units which are more expensive, the cheaper units listed on their site are very old and don't look like these pictures they posted at all. They look like they've not been renovated since the 80s and not in a charming way.
- The walls... and ceilings are really thin, I can hear my next-door neighbor's conversation and the upstairs neighbor's steps every day.
- The additional monthly fees are ridiculous. They won't even mention all the fees they are going to charge you when you sign the lease. You'll be forced to pay for a delivery locker ($8/month) and parking ($6/month) even if you don't use them at all. The total additional fees not included in rent per month is around $50-150 depending on the utility (this does not include your TEP electricity bill nor wifi).
- The application fee is $250 and is non-refundable even if you don't get approved.
- Pest control service is only available once a week. I've seen a black widow in my unit and they couldn't get the pest control to come early even with the presence of venomous spiders.
- The office almost never responds to e-mails. You have to stop by the office and tell them your issue in person to get anything done.
- The room was not cleaned when I moved in, there's dirt everywhere and the bathroom was dirty. Had to clean it myself as the office just apologized and offered no solution when I told them the situation.

Lee mas

No where on the website does it show pictures of what my apartment looks like. It is old and run down. Nasty kitchen with the oldest appliances I have ever seen. I signed online as I was moving across the country, when I got here I was in complete shock that the apartment looked NOTHING like it did online!!! The staff was incredibly rude and did not care/offer solutions. THEY BAIT AND SWITCH!!!! DO NOT RECOMMEND!!

Maintenance guys were awesome.

The whole unit sucked. If you want a quiet place to sleep in the summer, this is NOT your place. The AC is beyond loud and the units don’t stay cool. The AC is always running.

If you ever plan on moving out, good luck. They will nickel and dime you. I was charged $50 for them to clean dust on a ceiling fan. I cleaned that apartment so well and I’m still only going to get back a fraction of my security deposit. That’s after the bill for “professionally cleaning... the carpets”

Don’t bother emailing them if you have an issue. They won’t respond. You need to go in person and bother them to get any sort of information.

The place is just not comfortable. The area surrounding is riddled with homeless people. My girlfriend wouldn’t even take out the trash because she caught homeless people sitting behind the dumpster…. That’s only when the dumpster isn’t overflowing with trash. AND THE GUN SHOTS. At LEAST once a week you’ll hear gun shots. Just stay inside. If you like to jog, get a gym membership or carry a gun with you. OH and don’t let me forget the day I moved out people were car hopping!! (Stealing from peoples unlocked cars) The whole place was just depressing.

I’m sure they will respond to this with some heart felt bull. It’s just business. Find somewhere else to go. If it’s a $100 difference to live somewhere better, DO IT. Lee mas

This complex WAS a decent place to live but he new management has made it terrible. Rent for renewed leases increased by over a THIRD and they added about $40 in new fees (parcel locker fee, community management fee, etc) that are just a cash grab on top of rent and utilities. (Also making me pay parking fee when I don't even own a car!) The new management doesn't communicate things in a timely manner. The walls and ceilings are the thinnest of any apartment I have even set foot in, and the... ceilings are weak and will crack with any pressure applied. Don't waste your money here. Lee mas