13/5/16
Very Disappointed
I am very disappointed with the treatment from management at Village at The Foothills. When I first moved in everything was amazing! I referred so many people to these apartments and I was always raving about the excellent office team (Amanda and Heather) and how well kept the apartment community was. During my last few months here they have been under new management and it has not been the same. Heather the old manager was always quick to follow up, always called back when she said she was... going to (EXTREMELY efficient and professional) , and work orders were always completed in a timely manner. Ever since there has been a new manager it has been a nightmare with ANYTHING and EVERYTHING. From paying rent, to not getting calls back, to the office randomly being closed during business hours, rude comments, and making you feel not important....you name it. When it came time to renew my lease I knew that I did not want to deal with it anymore. I will be moving out at the end of this month and i cannot wait! When you move somewhere you want to know that you have a professional office team that you are dealing with. That is not the case here anymore so I do not recommend Village at the Foothills.
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6 personas encontraron esto útil
Administrador de la propiedad en The Place at Village at The Foothills respondió a esta revisión
Hello,
Thank you for taking the time to leave your feedback regarding your previous living experience here. We are sorry you did not get the experience you deserve and want you to know our team is constantly working on improvements to give our... residents a better experience.
Thanks again,
Savannah R