20/3/24
Look elsewhere
We don't recommend this complex. Many residents don't pick up after their pet and they park illegally and unsafely and nothing gets done about it no matter how many times the office says they'll take care of it. They just send out warning emails one right after another. Among other maintenance related issues. It took calling about our AC no less than 4 times, because there was clearly something wrong with it, before they actually fixed and replaced anything and it still doesn't seem right. Not... to mention constant water shut offs due to broken pipes. Brittany is so sweet and amazing but the rest don't seem overly helpful. We already know we won't renew and suggest others look elsewhere unfortunately.
Update: The AC that was replaced is now leaking again. Not looking forward to 300 dollar electric bills again. Don't rent here, folks.
Reseña de Apartments.com
Administrador de la propiedad en Valley View Apartments respondió a esta revisión
Our team works hard to create five-star homes for all our residents, so it's disappointing to see your negative perception of our community. Our goal is to provide maintenance services in a timely manner. All resident requests are addressed in the... order in which they are received with priority given to more urgent repairs. In addition, keeping our property clean is a community effort, and while our team does all they can to maintain our grounds, we also rely on residents to pick up after their pets. If you notice any problem areas in the future, or if you have questions about your requests, please reach out to us so we can address them.