22/3/24
Miserable
Our time at Alize was unfortunately marked by a troubling gas leak incident. Despite our repeated reports of a gas odor, the management initially brushed off our concerns. It wasn't until we enlisted the help of a third-party expert that the gas leak was confirmed. This delayed response and apparent disregard for our safety highlighted a concerning lack of urgency and accountability from the management.
Moreover, this incident was just one aspect of our overall unsatisfactory experience with... the complex and its associates. From indifferent customer service to unresolved maintenance issues, our time there fell short of expectations. We urge prospective residents to carefully evaluate the management's responsiveness and commitment to resident well-being before considering this complex.
Reseña de Apartments.com
Administrador de la propiedad en Alize Apartment Homes respondió a esta revisión
Hello, I am very sorry to hear that you did not have a positive experience during your time in our community. While I can assure you that our team is very concerned for the safety and wellbeing of our residents, I understand that this situation was... frustrating and I appreciate your honest feedback about response times and overall service. I apologize if you were made to feel uncared for and that we fell short of your expectations. I would be happy to discuss this situation with you in greater detail and can be reached at SSuarez@ElevateToAlize.com.