3/7/25
Awful management
The manager is rarely on-site. When she is she can't be bothered to help any tenants with any problems that they may have. Trash and dog poop are spread from one side of the property to the other and no one ever cleans it up. It is, by far, one of the trashiest, most poorly run apartment complexes that I have ever lived in.
Reseña de Apartments.com
1 persona encontrada esto útil
Administrador de la propiedad en Serramonte Ridge respondió a esta revisión
We are sorry to learn you do not feel your experiences with us have been what you expected. While our team makes large strides to keep the community looking its best, we strongly encourage everyone to do their part. We invite all residents to speak... with a member of our team if they have any concerns, so we can address the problem at the source. Our office team has had many positive interactions with our residents and visitors, so we are surprised to learn you feel this way, but we are truly thankful you have shared your feelings with us so we can work towards making improvements. If you have any additional concerns, we invite you to give our team a call and hope you will give us the opportunity to make things right!