Fountains at Emerald Park Apartamentos

This is NOT a safe apartment complex. My car was easily stolen in broad daylight inside the assigned garage (which has an inner gate, but they leave it open purposely which makes no sense even after several complaints!). The outside gates are ALWAYS broken and anyone can easily access the apartments. They have dud cameras in the entrance and exit only, and no security. They hired security once or twice for a single shift never to be seen again lol. You can search the other reviews and see this... isn't the only case of stolen or broken into cars. I always walk across broken glass at parking spots knowing something else has happened to another unfortunate person. The management literally doesn't care, they are mostly unresponsive and require you to physically walk into the office to get anything done; and most of the time they will never escalate these issues for a solution. Beware for your safety of living here and considering these apartments, more and more suspicious individuals are walking around the complex everyday and this is no longer considered a safe area to live in when crime and criminals are completely disregarded & ignored here. Lee mas

Okay, It’s all my fault! I should listen to my wife. This is worst place for my whole life live in apartment!

Unprofessional management
Dirty! Dirty! Dirty ( every spots on whole property)
Moving in is so hard and hassle ( dishonest management)
You need to begging for maintenance
You hear people playing piano, trumpet until 1:00am
So much more..

We notified management of very slowly draining bathroom sink weeks before it started overflowing with sewage. This created a huge mess that we were responsible for cleaning up. We started showing up at the office at opening daily but the office does not arrive on time. Our floor and ceiling shake from music from neighbors and that has never been resolved. Thankfully we are moving somewhere better.

This is a horrible place to live!
They overcharge for everything -
The property managers come to work late and do not have any clue how to run the property.
You can see that for yourself how clueless they look - when you ask vital questions.

Welcome to the horrible apartment place!!!

The apartment they show you initially when you visit is upgraded apartment unit, They will not let you inspect the apartment till the day of moving. Think wisely before you make a decision to move here, Please read all Pros and Cons.

Pros:
1. Top rated schools.
2. Close to Hacienda shopping center, Regal movies and emerald glen park
3. 20 mins walk to Dublin Bart station (1 mile) and close by to I-580 FWY.

Cons:

1. Gated community but anyone... can come inside from the Dublin Blvd side gate, which is open 24x7.
2. Neighbors reported stolen cars from this community.
3. Amazon packages are either Missing/stolen.
4. Noise disturbances especially Kids screams.
5. Old apartments, So expect old appliances. 80’s thermostat
6. Ceilings are not sound proof.
7. Paper thin walls, you can hear people walking and talking from above the unit.
8. Swimming pool is dirty, mostly closed due to covid.
9. You’ll find cameras at the entrance, don’t rely on them it’s dummy.
10. You’ll find lots of spiders and roaches.
11. Management won’t take any action for missing/stolen packages or disturbances caused by kids screams or stomping noise from top unit.
12. Rent is high for all the old stuff you get, So I would recommend to live in a better place where you have peace of mind especially if you’re working from home. Lee mas