Avenue 64 Apartamentos

Was a loyal resident for 3 years. At the end of the 3rd year they gave me a deadline to respond whether I'll renew the lease or not.
I responded by the deadline but was later charged over $1200.
They cited some rule in the lease agreement as if I am supposed to remember after 3 years of being there. So much for loyalty.

Instead of being to communicate with me about it they just send a bill and ignore emails.

This property management has horrible security. Residents' parcels were stolen every week but no action for it

DO NOT LIVE HERE, the office doesn't care about you at all.
Emails ignored for months, calls are not returned.

When we first moved here 4 years ago, there was an amazing office team.
Caring, thoughtful, and attentive. Perfect location.
We loved living here.

In the recent 3 years the team has gone through several turnovers and any issues we had became ignored.

Missing mail/packages, cars broken into inside the 'private' garage, and vandalism on the property.
There are so many... items that the office has dropped the ball on for all residents.

When you are missing a package, they have no intention on assisting you find it. You just get a shoulder shrug and told they'll look into it. You never hear back...

Several cars in the garage that have been broken into in the past. No attempts to resolve the issue. They say there is a guard driving around but obviously not enough to deter the theft.
Cameras? Nope, they have no intention of putting additional cameras that actually look in the garage.

The clubhouse is trashed constantly, there are cameras so I have no idea what they are doing with this footage, if the cameras even work.
The pool table and couch in the clubhouse are battered. Seems that if they can prop up the couch with a block of wood, it's safe enough...

They also raised our rent by a ridiculous 10%.

We've lived here 4 years and put up with them only due to the fact that the physical location is great for my partner and I.

So. If you still are looking at these apartments, it IS a great location but my advice is that if you come here, expect to be ignored, pushed-around, and lied to.

Last note: I want to make sure to give a shout-out to the maintenance crew as they have always done right by us.
Lee mas

DO NOT LIVE HERE, the office doesn't care about you at all.
Emails ignored for months, calls are not returned.

When we first moved here 4 years ago, there was an amazing office team.
Caring, thoughtful, and attentive. Perfect location.
We loved living here.

In the recent 3 years the team has gone through several turnovers and any issues we had became ignored.

Missing mail/packages, cars broken into inside the 'private' garage, and vandalism on the property.
There are so many... items that the office has dropped the ball on for all residents.

When you are missing a package, they have no intention on assisting you find it. You just get a shoulder shrug and told they'll look into it. You never hear back...

Several cars in the garage that have been broken into in the past. No attempts to resolve the issue. They say there is a guard driving around but obviously not enough to deter the theft.
Cameras? Nope, they have no intention of putting additional cameras that actually look in the garage.

The clubhouse is trashed constantly, there are cameras so I have no idea what they are doing with this footage, if the cameras even work.
The pool table and couch in the clubhouse are battered. Seems that if they can prop up the couch with a block of wood, it's safe enough...

We've lived here 4 years and put up with them only due to the fact that the physical location is great for my partner and I.

So. If you still are looking at these apartments, it IS a great location but my advice is that if you come here, expect to be ignored and lied to.

Last note: I want to make sure to give a shout-out to the maintenance crew as they have always done right by us.
Lee mas

23 reviews
1.0 star rating 8/12/2017
Living at Avenue 64 is worse than we ever could have imagined. It makes you question the positive reviews and what the property management offered in exchange. As others have listed, it's hard finding a place to live in the Easy Bay. With that being said, please skip past Avenue 64 and save the trouble, headache and hard earned dollars.

1. The management is a absolute joke. They lie, packages go missing, never communicate and allow crime to continue as a... nonchalant part of life in California.

2. Crime. Crime. Crime. Have reported homeless people breaking into garbage and its swiftly ignored. Cars are broken into daily, just check all the Ave 64 reviews across different platforms and there must have been 100 car break-ins/ smashed windows in past year (but they'll tell you they have courteousy patrols...hahahaha yea they come every couple hours and don't do a thing!)

3. Packages constantly stolen. Don't bother contacting leasing, they either will never respond or just lie- it's easier than being responsible.

4. Facilities. Trash everywhere, always dirty, allow residents to break "Rules" daily and honestly, no one cares. Once you sign a lease they don't care whatsoever and that's why it's a game of signing long-term leases. Please for your own sake, don't visit, don't view, don't sign anything with Avenue 64. I would never recommend this property to an enemy, let alone a stranger or friend. Lee mas