8/1/25
Mail room issues
I’ll start with the good. I love the staff. Never had a problem with them. This is also a beautiful property and very peaceful in my opinion. The staff has helped me regarding any inconvenience. Now my problem comes from receiving my mail. I have had multiple packages stolen from me. Their mailroom system is so unorganized. I have provided pictures to employees to show it was put in the mail room and every time I would go and pick up a package its missing. It is very inconvenient especially... when I have a medical condition, and these packages are of great importance to me. I must now pay to receive my mail through a po box.
Reseña de Apartments.com
Administrador de la propiedad en Vasari at Ventana respondió a esta revisión
Thank you for your feedback! We’re glad to hear you’ve had a positive experience with our staff and the property. We’re sorry to hear about the issues with your mail and understand how important it is. We’re taking your concerns seriously and will... work on improving the mailroom system. Please let us know if there’s anything else we can do to assist you. -The Vasari Team