5/11/20
Stay away!!!
It's been an okay experience here the last six months.
Yesterday I had my keys and wallet stolen and had to have maintenance let me in. This wasn't an issue since they know who I am but the lake decides that if their residents need help getting in due to issues out of their control, they're going to charge you $100. Are you kidding me? Someone who spends thousands here a month and you provide five minutes of work and charge that absurd amount of money?
I'll be sure to not renew my lease now... as well as inform others looking at the property to stay far away.
There are also thousands of spiders and mosquitos.
Reseña de Apartments.com
4 personas encontraron esto útil
Administrador de la propiedad en The Lake respondió a esta revisión
Hi Denny, We're pleased to know that your overall experience has been a positive one over the last six months, conversely, we are disappointed to hear this and wish we could have earned a higher star rating. We are sincerely sorry that you were the... victim of theft, however, we follow our contract and community policy when assessing charges and fees. If you feel that this was unjustified or if you'd like to review our policies in regards to situations like this, please contact us at (714) 524-6732 or thelake@kcmapts.com. Thank you.