22/5/21
Pest Problems
I would have loved to give a good review. I loved the location since I worked and attended CSUF which was across the street. Also super near food, coffee, and stores. But I was horrified by the cockroaches. They just got worse and worse. The attitude our first year was that it occasionally happens, just be diligent about not leaving food out and emptying your garbage every night, and close your drains and you'll be good. Hahaha. Yeah, no, we had our place sprayed multiple times. One of the times... , several times in a row, and we would walk back in and watch a cockroach casually stroll over where it was just sprayed. Second year when you'd call the response was we'll get you on the Orkin schedule - so they were no longer even pretending that this wasn't the norm. I felt like no matter what I did it was a losing battle with the pests. I for sure noticed an increase in the amount our second year. They were there the first year, but you wouldn't see them during the day, etc. But the second year they had just taken over no matter how many times we had them spray, laid traps, got those stupid plug-in bug-away things, and just went on the attack. I pretty much stopped cooking all together because you couldn't trust that the cockroaches hadn't been on the food (even in the fridge, yes we found them in the fridge and freezer). We moved out during the pandemic and I probably would have stayed if not for the bugs.
Management wasn't that great as other reviews have stated, but I would have dealt with that if not for the pests.
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Administrador de la propiedad en UCA respondió a esta revisión
We are so sorry to hear that you have not received the customer service that everyone deserves here at our community. This is very uncharacteristic of our staff. We want all of our residents to feel comfortable and at home, while living on the... property, both at home and in the office. Please contact us at your earliest convenience so that we can address your issues and rectify this in any way we can.