Crystal View Apartamentos

I've been living there for almost two years. At first , it was fine. But then everything changed, my husband's work truck had gotten construction tools stolen. We called the police and made a report. I went to management, nothing was done. Then his work truck had a broken window during broad daylight, it was broken into. They took tools about a good $500 dollars. Then my husband's jeep got unraveled and they tried to steal it in the bottom parking lot. nothing was done again. According to... management, the cameras never catch anything. When police call to ask about recordings, nothing is done or received from management. Last they went onto our 3rd floor studio and stole a 5, 500 road bike at 5:29 am on March 17th , 2023. I went over to thr office and said my bike could not replaced. sketchy people are always walking in and out because the gates dont work or doors are fully open to come in. nothing gets done ! Lee mas

When I first moved in 2 years ago I had a wonderful experience, facilities and amenities were well maintained and maintenance was prompt to come by and solve any problems. In the last 6 months or more however everything has gone down hill. Custodial cleaning services are much less frequent, gates onto the property are consistently broken, laundry facilities are highly inconsistent and frequently have broken machines. Finally this issue that has prompted me to write this review, the elevator in... my building has been broken for about 3 months now. I went to another connected building to use their elevator and it is also not working. This resulted in me hauling 50 lbs of cat litter up three flights of stairs, fortunately I am able to do this but I feel like this is a big issue for anyone who may have a disability or other condition that would prevent them from being able to hulk out when elevators are broken. I submitted a maintenance request about the broken elevator and was given excuses as to why it could not be promptly fixed and estimate as to when it might be back in working order. The owners are aware of the problem, but over a month has passes since my initial maintenance request and nothing has changed. This is abysmal and for the cost of rent absolutely not worth it. If you are thinking about renting here, I would recommend looking elsewhere. Lee mas

First off the rent is crazy expensive for no reason, secondly there is a cockroach infestation. No matter how much you spray or put traps out they will still infest your apartment, earlier during the year they put a notice on my door stating they were going to come in and spray for pest the following day.. well it just so happened that I had that day off and not once did I see them spraying outside not even come into my apartment to do their job. Lastly there are sketchy people that walk inside... every night from the street and dig through the trash bins and make a mess of the area searching through the trash.. yes this place is gated 100% but 90% of our stay the parking lot gate was broken so anyone could come inside. Lee mas

Have lived here for 5yrs, never had any problems paying my rent, my apartment is well kept, yet everytime I have an issue where I need my screen door fixed or I need something fixed I will wait FOREVER, I mean months. Yet the apartment management is very quick about leaving letters at my door saying they will charge me $75 if I dont remove a plant that is hanging in my patio, by the way the plant is very small. If you want to save any headaches, I dont want your rent to hike for renewal time... $250 or more, look somewhere else. Lee mas

You might have wondered why this apartment is so cheap compared to the others in the area. The pictures look great, the list of amenity is great, and even the actual look from outside during the day is great (especially when you visit their stellar management office). Well, there is no such a thing as a deal too good to be true. This apartment smells like weed every night since tenants smoke weed every night at patio. Roaches are everywhere. Hot water shut down like every 3-4 months due to their... old boilers. The stolen laundry has been a serious issue so that even the management addressed it via email (one time somebody lit a fire in the laundry room in the middle of night). You get what you pay for here. Lee mas