The Artisan Residences at Bella Terra Apartamentos

Do not move here as the ownership does not care about your well-being at all. Our mailboxes have been broken into multiple times in the past several months, cars are quite literally stolen out of our "safe" parking spots and broken into constantly.

Not only does ownership ignore our requests, they have zero cameras or security anywhere. There is clearly an inside job happening or it's just so obvious to people on the outside that they can constantly come back and break open our mailboxes and... steal from us and break car windows because nothing will be done. It has happened 3 times in the past two weeks and management has said and done nothing. Do not move here if you want to have a safe environment for you and your family. Lee mas

It smells like dog pee everywhere. Absolutely disgusting. Neighbors let their dogs out solely to pee on our walls. Management has yet to address the issue. Next to no parking. Overpriced laundry. Everything breaking within my first week here.

I moved into this place in September of this year. The Jacuzzi hasn't worked a single day. I have been told it works great fixes by the end of this year. Staff now tells me "sometime next year". Per long term residents it hasn't worked in years, since covid. Staff failed to disclose the breakdown of their amenities during my tour. They also claim that it is not part of my rent, therefore i can not get a reduction of my rent for non working amenities. Next: each unit comes with one "free" parking... spot. Additional parking is $75/month. I rent a townhouse which has a garage. It is a significant amount of money more than an apartment and I'm paying for that garage. They want me to pay $75 for a second car. Staff claims that this is my "free parking". If you rent a townhouse be prepared to not have a "free" parking spot and pay double for parking. Unfortunately, getting out of this lease will cost at least $6000. So, I'm stuck until September 2023. I will not renew my lease and I will warn anyone about the ridiculous costs of this place. I thought it works help my family save money being closer and in walking distance, but this is a money pit.
Lee mas

Don’t move here! They towed our car from a space we rent and didn’t even apologize! They tried to blame us then another tenant! Terrible customer service! I had to take off work to get my car back and manager argued with me that it wasn’t the apartments fault. No accountability at all! Constant notes about patio decor, not allowed to have anything on patio, not even a plant! What is the point then? This place is the worst! Over priced and under delivered. Always maintenance issues! Just terrible... here! I’d give negative stars if I could! Lee mas

This Apts facility complains for the most petty things. You can't hang a patriotic flags, you can't park your car too close to apt to unload. I been complaining about the roaches, hardly do anything about it. Everything falling apart in home. Worse place to rent.