Sunset Ridge Apartamentos

MOVE HERE IF YOU ENJOY GETTING ROBBED AND YOUR PROPERTY VANDALIZED. This was one of the worst apartment complexes I have ever dealt with. The leasing office was of course nice when you first move in. But dealing with them after you sign the lease is when everything changes. I’ve never had to go back to a leasing office so many times because they fail to do their job and then they proceed to blame you or that they just didn’t do it. Pure laziness. They can name off every excuse in the book as to... why they didn’t or can’t do something for you. They literally have no care for their residents or their property. My apartment as well as many other residences have been burglarized and they do not have a care in the world about it. Literal words from the leasing office “we do not care and it’s not our problem.” I had a gate key fob that I paid for that never got activated because of their failure to activate it. I went three days a week for six weeks to get it activated and their excuse was that “ I just didn’t do it”. They all have attitudes if you ask them to do something for your apartment and the manger is the worst of them all. They talk to you however they feel like once you’ve signed the lease. Consider other options before coming to The Sunset Ridge Apartments Lee mas

When I mean this is the worst complex I have ever lived in I really do mean that. The first apartment I had moved into where the floor was covered in dead insects. After being brought up we were changed to another unit. Constant issues with the A/C. The maintenance staff had maybe one qualified HVAC tech who told me that the units will not go below 70 degrees. When I asked why that was he told me they were manufactured that way. The exterminator for the complex can be scheduled a month out and... had to be spraying such a diluted mixture it was practically water. Numerous water pressure issues and dirty pipes. The " renovated " apartments were shoty at best. The office staff have the most abysmal communication skills. If you have an issue you will more than likely have to discuss it in person. A unreliable online payment system so just know that you may have to make a money order trip.The "security " is there to get kickbacks from the towing companies when they feel like working. The complex is in proximity to dopefiend central. The 1 parking space you get is great until are a 2 vehicle home where you need to park a couple streets down. I cannot stress how bad this complex was and if you have the opportunity to go elsewhere do it. Lee mas

Worse part about this apartment is the management. They are rude , unprofessional and doesn’t know what they are doing . We were promised with the upgraded one with microwave but gave us the opposite one on move in day.Every person in there would tell you 100 different answers and just try to figure out on your own . FrontDesk people is hardly there nor answer their phone. They charge us for light bulb that wasn’t even working when we first got there and on top of that we got charge $50for 1... day after we already move out .Lastly waiting for our security deposit that was suppose to come 21 days after move out date. Lee mas

We put in a 60 day notice & suddenly they are saying that we never put it in & when we explained when we did they blamed my husband saying that it was his fault that he didn’t remember the person that he gave it to. DO NOT RENT HERE. IF YOU DO WATCH THAT THEY ACTUALLY PUT YOUR PAPER WORK IN YOUR FILE. They wouldn’t even pass me over to management when I asked several times.

too expensive! AC does not work. the people at the leasing office are very rude you can rent a home for the same price or cheaper. moving next month so excited!