8/1/24
DO NOT MOVE INTO ALESSIO APARMENTS - VERY UNSAFE
Please take the time and read the horrible reviews for this apartment complex, they are all true. I wish I had saved myself the trouble and listened to the bad reviews. I have lived in this apartment for 3 years, and the past few months this place has gone down hill fast.
There is not enough room to discuss all the horrible experiences I have had living here, but I will hit the highlights.
In the past 3 weeks, my car has been broken into TWICE. The 24/7 security is useless. When I called to... report the issue, I was told by security that they would be reviewing the camera footage and an investigation would be occurring. When I followed up, I was told by property management that they would not review any camera footage, would not be doing an investigation, and my car is my responsibility. Cars are broken into and stolen directly out of the gated garage constantly.
I had a $500 package stolen out of the mailroom. I called to report the issue and was told by the property management that they would be reviewing the cameras. After a few days, I followed up and was told packages are my responsibility and there will be no investigation.
This apartment complex has gone downhill the past few months. There are constantly large groups of people just hanging out in the hallways, wandering around, drinking, smoking, being loud. Our neighbor was standing out front yesterday and someone STOLE HER DOG. I have been harassed and screamed/cursed at by random people in the garage. Me and my roommate have been followed by people and have had weird items left outside our door. Creepy men constantly are harassing us, and took photos of us in the hot tub. Dogs are always off leash and have attacked my dog. No one picks up after their dogs.
This apartment complex is VERY UNSAFE. I have never in my life felt so unsafe living somewhere.
My biggest problem with Alessio Apartments is the property management DOES NOT CARE ABOUT THE SAFETY OF THE TENATS. My issue is not entirely with the crime that is occurring - we live in Los Angeles, car break-ins, packages getting stolen happen from time to time. My biggest issue is with how the property management team responds when I reach out to get help with these situations. There is never any sympathy, no apologies for my belongings being stolen, no "we're here to help." They always throw the lease in your face and say your belongings are your responsibility, and they will do nothing to help you.
Do yourself a favor AND DO NOT MOVE HERE.
Reseña de Apartments.com
8 personas encontraron esto útil
Administrador de la propiedad en Alessio respondió a esta revisión
We're really sorry to hear about your experience. Your feedback is invaluable in helping us identify areas for improvement. We will be discussing with our security team to ensure they are addressing situations such as yours in the correct manner, but... to also increase patrol in areas that may be needed more than others. As you stated, Los Angeles is a city where crime occurs quite often. Please know that crime prevention is a top priority of ours, but despite our efforts, we hope you understand that we cannot guarantee the safety and security fully. Unfortunately, when residents do experience a break-in or theft, we encourage all residents who experience a theft or break in to file a police report. Then, our team will work with local authorities in providing any available footage or information that may assist with your situation. If you have this information, please feel free to forward the information and our team can work with LAPD. We value your residency and want to create an environment that meets your expectations. If you would like to connect further, please give us a call at 310-568-2773. - Diana D, Community Relations Manager