14/8/23
5 star is a joke
The water and electricity bills are shared among all residents, which means you have to pitch in several hundred dollars even when you're not home. More, packages frequently go missing. The elevator frequently has a strong smell of marijuana. The gym's air conditioning breaks down every month. After moving out, they come up with all sorts of reasons to deduct over 50% of your security deposit, even for things that are just normal wear and tear.
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4 personas encontraron esto útil
Administrador de la propiedad en Nari Koreatown respondió a esta revisión
Dear Anonymous Reviewer,
Thank you for sharing your feedback with us. We value all input as it helps us improve our community and services. We're sorry to hear about your concerns and experiences during your time here at our apartment complex... .
Regarding the shared utilities, we understand how this can be challenging for some residents. We strive to find the right balance between fairness and convenience, and we're continuously exploring ways to make this process clearer and more manageable.
As for the elevator and gym issues you mentioned, we sincerely apologize for any inconvenience these have caused. We're committed to addressing maintenance concerns promptly to provide a more enjoyable living experience for all residents.
Your feedback highlights areas for improvement, and we're committed to learning from it. If you'd like to discuss your concerns further or have any additional feedback to share, please feel free to reach out to our management team.
Best regards,
Vermont Team
