Park La Brea Apartamentos

so i have lived here since 2006. Clearly I like it. and have no intentions of moving. sadly this past weekend was a bit of a disaster and it surprised me. i had a leak - now let me be clear. i had a leak in the upstairs bathroom that was so bad it was pouring through the kitchen light fixture. down through the cabinets and down over the window....the whole floor was flooded. upstairs in the bathroom completely flooded and a bathtub that was filled with brown water. i called service... immediatelty (9am on sunday). obviously a water situation like this pretty serious). the lovely person on the other end (the answering service somewhere in another part of the world). said oh.. that sounds bad. and put the order in. i was finally able to get the water to stop flowing (honestly i don't even know what i did) and started the clean up. 3pm no one yet so i called again. by this time i have ruined (yes completely ruined) the rug in my kitchen and 10 towels...threw out all the boxes of food in the cabinets as they were soaked and ruined (yeah that was a lot of food). at 7:30pm i called again since no one had come by or called. and the day ended and nothing happened. my bathtub still filled with a horrid brown water but finally all the water in the kitchen gone...on monday i was livid. after 20 years of living here i had now experienced what other people had said (and i in the past did not believe them) i found an email for someone in maintence and let them know the issue and it needed to be fixed before i was home from work. i sent it at 9am.... i got a repsonse about 10 minutes later - no apologies or explainations just a yeah we saw the work order someone will be there soon email. i have cameras in my house. they got there at 2. now... it is fixed. and for this i am grateful...but i am unbelievably disappointed in the way this was handled. whether i have been there 20 years or 20 days. i understand that there are a lot of folks in PLB (4500 apartments). and yes there are always emergencies. i also know that water jumps to the top of the list... and mine was out of hand. i got lucky that i ended up dealing with it... had i know this was going to be a problem i would have just called a plumber myself. sounds like there are some issues that need to be addressed at PLB and i hope that they take care of them.... i have never been interested in lip-service.... what i want is to know that where i live is in fact livable. Lee mas

I dealt with roaches and leaks in my apartment the last year of living here.

I live in a 2 bed 1 bath in the town homes.
Our shower was broken. No water would come out.
I messaged the maintenance team 4 separate times on the phone and 1 time in person.
10 days no fix. I hired a plumber and they came same day and fixed it.
I emailed the building about it. No compensation for hiring a plumber even though we couldn’t bathe for in our home for 10 days. 2 months later we get a random knock on the door from the maintenance team and they were there to fix the shower…. We would... have went 2 full months without being able to bathe in our place. Glad our lease is over soon. Lee mas

Park La Brea is a well maintained apartment complex. Also Trevor at the management office is very diligent .

Roaches everywhere and in a bad neighborhood as well as mold