The Residences at Lorenzo Apartamentos

Everything is poor. appliances are easily broken and it takes you forever to have a maintenance guy fixing for you. The worst thing is their management, their response was so slow and they always push their responsibility to another department.

I've lived here for the past 11 months and I honestly cannot even try to explain how horrible of an experience it has been. The elevators are constantly in repair, sometimes for weeks at a time. I have had a leak in my unit for 3+ months now that has not been fixed. The wifi has not been working (if it does work, it is below 2mbs) for 3+ months as well. My desk chair suddenly broke and I was informed that a replacement cannot be had for over two months (conveniently after my lease expires)... .

Also, the water is out seemingly more than it works; and no, they will not notify you when it is not working. Maintenance staff come and go as they please, making a mess of our unit without notifying us of entry. Resident services are effectively useless and just push your request along without ever solving anything.

Seriously, stay as far away as possible. The location isn't good. The units are low quality and rundown. The service and maintenance are abhorrent. GHP management is a joke
Lee mas

I subleased an apartment here for a month. Let me say the apartment and the facilities it offers are great. However, it is in a bad area. I didn't have a car so it was nice that it was close to the train. But I soon realized that it wasn't safe. My first night there when I was walking back to the apartment a homeless man followed me yelling various things at me. As a young girl that was very scary especially because I had to walk through the parking garage to get to the elevator. I quickly... learned not to leave the apartment before light and return before dark. I only ended up staying a week instead of a month because I didn't feel safe leaving the apartment.

It really sucks because I really liked this apartment but the location is awful. The people are really nice(all college students), the pool is great, I had no issues with the apartment, and it's a really cool enviornment. I do believe that if you have a car it would be a totally different situation. Lee mas

Bad, rude, slow, and disorganized management. Would not recommend this place.

I toured the Lorenzo and had the pleasure of working with Carla. She was wonderful and really made us feel welcomed. I’m a typical mom and had many questions (sorry) but she was able to provide me information that I needed and really put my mind at ease. The facilities themselves are very well kept and clean, this impressed me a lot. My daughter is excited to live at the Lorenzo as a sophomore and I couldn’t be happier. *I’ll update my review once she moves in. Thank you Carla, and the nature... staff at Lorenzo. You all are doing a wonderful job! Lee mas