The Westerly on Lincoln Apartamentos

This is the WORST apartment complex I have ever lived in; 15 years living in Los Angeles. Not only do they rarely respond to maintenance requests, or mark them 'completed' without coming to our apartment, but my car was TOWED from our private parking lot with NO NOTICE. No phone call to me, nothing.

Not only do I pay for the parking, along with utilities and rent that is WAY too high for what you get, but now they tow my car from where I live??? Insane. DO NOT SIGN A LEASE HERE. Save yourself... the trouble! Lee mas

I made an appointment to visit using their website. The appointment date was on Memorial day but since it was an available option on the website, one would reasonably assume that they would be offering tours on that day despite the holiday. For the next few days I was bombarded by texts from their text bot asking me to set up an appointment even though I already did.

When the day came around, I went to the property and followed the directions in the confirmation email to look for a QR code... which I could scan to get a code to get in. There was no such QR code anywhere, just 3 QR codes for resident apps. The phone number on the leasing office door was unresponsive. It did not take calls, it just played a recording to text them which I did to no response (A major red flag was a sign on the leasing office saying not to knock, only text. If they don't want to be bothered by anyone knocking, I can only imagine how responsive their service is to current residents). Another person also came by for a tour she scheduled and she couldn't get in touch with anyone either. While there I asked a few of the residents who were entering and exiting what they thought of the place and no one had anything good to say, validating all of the reviews here.

The next day I got a text from their bot asking how my tour was, and a little later, finally got a text back from leasing saying to come another day. If leasing is this disorganized, I can only imagine how resident support is. Between 3 phone numbers, (the number I was told I could text with any questions in my confirmation email, the number on the leasing office door, and the number on google), it took until the day after my appointment to reach a human. Needless to say, I, and the other person who came to visit when I did, crossed this building off our list. Lee mas

Homeless crackheads get into the garage daily because there is no security and most doors are unlocked or wide open. One pulled a knife on me today in the stairwell when I confronted him shoving stolen packages into a large bag. This building looks nice but it is not safe!

Love living here! Location is great and the building is well maintained. The pool is a nice plus too. Leasing office staff are super helpful and laid back. They helped my find my phone THANK GOD! It's mostly professional young people living here so the vibe is chill and laid back.

SCAM!!!!!!!!

Don’t even think about moving here. It was a disaster from the start when they quoted me for one rent amount, I went to apply and charged me for another (400 additional a month) because it was a typo on their end.

They have roaches all over the apartment, car break-ins, no security, elevators always down, loud air bnb parties, lag on having maintenance fix things.

Their management does nothing. Whenever you ask them a question they don’t give you an answer or the run around.... They don’t answer phones, you have to haggle for CLEAR responses.

They’ll add additional $$$ to your statements if you don’t pay attention.

And just forget that a deposit existed because they will do everything to keep all of your money.

DO NOT MOVE HERE. Worst experience ever! A nightmare, an absolute nightmare. Lee mas