3/3/23
For the right price, it'd be marginally acceptable, but you should look elsewhere.
The community has been on a downward decline for years, for myriad reasons. While I understand the pandemic was hard, closing amenities for 9+ months without a single concession on rent didn't sit well. Meanwhile, maintenance requests took longer and longer to complete and the trash problem kept getting worse. Eventually the community was in such disrepair that it no longer felt that the apartment complex was living up to its own obligations while still demanding we live up to ours, and rents... were only getting more and more unreasonable for fewer and fewer services and amenities.
In addition to this, the crime became a real issue, going from a prostitution ring, a stabbing, multiple vehicular break-ins in the parking garage, people doing drugs in the common areas and the halls reeking of marijuana more often than not. Management decided that a fresh coat of paint would solve problems, rather than fixing the broken gates and installing more security cameras and monitoring/patrols.
The annual "inspections" were intrusive but seems to accomplish nothing, the repeated failures to comply with entrance notice requirements was off-putting, and then, as the final straw, I learned that Fairfield Residential is trying to sell the building. Why fix anything when you can just turn around and off-load your problems?
Cerano stopped being a place I wanted to live at years ago. But then in 2021 it stopped being a place I felt safe coming home to, and it just took me this long to finally get out.
Reseña de Apartments.com
3 personas encontraron esto útil
Administrador de la propiedad en Griffis South Bay respondió a esta revisión
Hi there, Thank you for your thoughtful review and for letting us know on areas we can improve in. I know we spoke in person a time or two prior to you all moving out and I brought your concerns to my upper management on things that are in our... control. Unfortunately, some of the concerns mentioned are out of mine and Fairfield Residential's control entirely, but again, I truly appreciate you being transparent and sharing your feedback. It was a pleasure having you as a long term resident here at Cerano, and we apologize that we couldn't live up to your expectations. I wish you well in your future endeavors. Take good care. Very sincerely, Kayla Hoffman - Community Manager