ARLO Mountain View Apartamentos

I have had nothing short of an amazing experience here! First, the property itself is beautiful and very well maintained. Second, Ann and Sonia are wonderfully helpful! Sonia gave me a tour of the property and walked me through the application process. The maintenance staff are prompt to address any issues and even went above and beyond to help me coordinate a large delivery. They are respectful when they enter my home and go out of their way to make sure my dog is comfortable with them too!... Their outdoor spaces have mint, rosemary, sage, and lemon trees! I often feel like I live in Italy! When I was trying to walk though a logistical issue Ann said, “we are here to make your life easier!” Yes please! I feel safe and very well cared for here! Lee mas

? recently moved out of this apartment and In general this is a nice place with polite and helpful staff. However, I was shocked to see that they charged me for cleaning post moving out even after I had spent many many hours cleaning to bring the apartment back to the original condition. Total cleaning charges were 440 dollars out of the 500 dollars deposit and they didn't provide any receipts or details of the cleaning process. Had I known that they would charge so much I wouldn't have spent so... much effort to make the apartment clean. I am attaching of the apartment when I left (after I cleaned up). I feel quite disappointed and upset by the management. This is really unfortunate that I have to post this for an otherwise good apartment complex. I also forgot to mention that I had my car broken into two times (in the gated parking) in three months along with at least 10-12 other cars. Unhelpfully, the officials told us that the CCTVs were not working on the day of the theft, and the people who filed common complaint had nothing they could check to have some peace of mind. Lee mas

A modern apartment in the heart of the Bay Area. Safe bet!

Im a current resident, moved in 3 weeks ago. The building is clean and modern. Both leasing and maintenance teams are awesome! I submitted two maintenance requests so far and got a response right away.
Armen was really helpful and got both my issues resolved in a matter of minutes. So far Im really happy I chose this apartment complex.

Elan Mountain View loves and respects their residents.