7/6/24
horrible service
I applied to a 4 bedroom apartment. They were quick to take the holding fee and get the paperwork from me, after that it was such a hassle getting ahold of them for an update, then they reached out and I needed a consigner, got a co-signer with excellent credit. To then hear back weeks later saying my co signer was approved but I still wasn’t.. don’t know why I wouldn’t if my co signer was approved. I then made an appointment to pick up my holding fee to only be left outside for an hour and the... maintenance man tell me they were gone for the day when the sign started they would be back at 12:50. Horrible experience at Serbia townhome. I live an hour away. Had to take time off work so many times to come over here and give them everything they needed in a timely manner to only be let down from them. 100% do not recommend applying here
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Administrador de la propiedad en Sierra Park respondió a esta revisión
Thank you for taking the time to share your feedback, User. Our team works hard to provide customers with the best support possible and we apologize that this wasn’t your experience. We’d like to better understand what happened and how we can make... things right, so please reach out to us at sierrapark@winnco.com.