Domain Oakland Apartamentos

Hello Kay,

Thank you for taking the time to drop us a review. We appreciate your feedback and enjoyed meeting you during your tour. We would love to update you about our parking waitlist. We are in the process of completing a parking audit. Once... completed, we are confident that audit will "shake some parking spaces loose." We also have some reasonable parking options less than 1 block away we can refer you to in the meantime. Please give us a call at 510-616-6954. We'd love to have you as our new neighbor here at Domain!

Thank you,
RaLonda Ruttman-Williams, Property Manager
Domain Oakland
510-616-6954
domainoaklandteam@STYLresidential.com Lee mas

Hello Vishal,
Thank you for taking the time to provide your feedback. We are disheartened to hear that you are not satisfied with your experience as a resident. We would certainly like the opportunity to improve for you and assist with all needs.... Please don’t hesitate to reach out to us by calling, email, or stopping by the leasing center so we can set up a meeting to discuss your specific concerns. Hopefully, we can provide a resolution to you and provide you a service you can be proud of.
Sincerely,
Angela Larsen - Property Manager Lee mas

Hello, Thank you for your review, we take every review seriously and ways to improve the property. In regards to the alarms going off, we believe we have fix the issue, since it has been almost 3 weeks with alarm. However we are monitoring very... closely and working with the Fire Department and our Fire Life Safety Contractor to ensure it is fix. If the current solution fails we do have a plan B and C. However all communication will be sent out via our online portal (If needed). In regard s the online reservation I would love to help you get a reservation in, we are obeying to city and county guidelines. I am unsure if you know we have opened up the calendar to reserve for the next 10 days and the registration does open at Midnight.

I would love to discuss further please email at domainoaklandmgr@greystar.com or email me at 510-788-4614.

Warm Regards,
Jonathan Jose
Community Manager Lee mas

Hello,

Thank you for your review as we take all reviews as a learning opportunity. We have talked before by my name is Jonathan and I am currently the new manager as of 2 weeks. I have been sending out communication about the fire alarms the last... couple of days. We are working closely with the fire department and the fire life safety vendor to fix the system fully. We do understand that the fire alarms impact work from home schedule or the alarms going off any time of day or night that is why my number 1 priority is the fire alarm system and ensuring our residents can relax at home.
I would love to discuss this with you and to see if you are receiving my emails to everyone. Please give me a call at 510-788-4614 or email me directly at DomainOaklandMgr@greystar.com.
Thank you again,
Jonathan Jose
Senior Community Manager Lee mas

Hello thank you for your review, my name is Jonathan and would like to address your review. As you may know I am the new manager at Domain Oakland and we have address and cleared the fire alarms. I have been emailing communication in regards to the... fire alarms. As we fixed the issue, yes it has been about 3 weeks without fire alarms, and Iwill be satisfied if the fire alarms are not triggered within the new few months but we are standing by and have a plan if this current fix does not go through. I would love to discuss further either in person or by phone. Please contact me here at the office at 510-788-4614 Lee mas