Sunterra Apartamentos

TERRIBLE new management that just took over two months ago. I toured the property, filled out an application, had our credit pulled, paid the deposit, got my lease, signed the lease only for management to call us back the Monday following to tell us that they are renovating the unit and going to be charging $375 more a month! After the lease was already signed and was just waiting for their countersign. To top it off we were told this happened to MULTIPLE people and we weren't the only ones... .

Their online portal wasn't working during the application process and when we toured they were also unable to tell us if any parking or storage was available because "they don't have that information". AVOID SUNTERRA AND THEIR NEW MANAGEMENT! Lee mas

I just moved in to Sunterra Apartments, and my overall experience has been excellent. The staff is helpful and friendly, anytime I've submitted a maintenance request I've received a prompt response, or anytime I have a question I know they'll always help me through any issues. I intend to stay at Sunterra for years to come, and from now on I'll strongly recommend it to friends and family.

Amazing place to live. Beautifully, newly remodeled apartment options. You get your own garage close to your apartment, which you cant beat. Paying bills and putting in maintenance requests is very easy on the resident portal. Management is great.

Don’t be fooled by the model unit and the complex right near the model unit. Go check out the far laundry rooms that have cockroaches and black widows in them, and washers and driers that don’t actually work. Or wait until you move in to find out that your cabinets are falling off the wall and that they dropped a screw in your garbage disposal but won’t come out to fix it because it’s not a necessity. They also like to change the lease and charge you more because apparently they’re worried about... fixing the parking that they screwed up to begin with, giving some apartments 5 spots while others can’t get a spot close to their apartment. Oh yeah and “gated” is a joke. The gates broke months ago but of course they’re not going to fix them. The management here is absolutely atrocious, and I think they forget that these apartments are people’s homes and it’s not an excuse for them to have a power trip and get more money out of the tenants without providing the amenities that we were led to believe would be available to us upon moving in. Just call the office and talk to someone about the problems in the complex, oh wait they’re too important to answer anyone’s calls. Lee mas

This place went down hill since new management nothing gets fix laundry room always has problems