12/10/24
Love living here
Tldr; safe, peaceful and the leasing and maintenance team really care about the residents. Ideal location.
It has been such a good experience living here. No pest issues. No plumbing or electrical issues. Kind considerate respectful neighbors. I haven't experienced any crime. I think someone in the complex did get a bike stolen off their balcony once but that's it, that's the only crime I heard about in over a year and a half. The location is ideal. So close to so much, the walking trail,... BART, cute shops and offices. Right next to the freeway and major streets. It's super easy to get places. So many stores within a 10 minute or less drive and yet even being so close to the freeway it still feels so safe, secluded and peaceful. But the best part is the maintenance and leasing staff. They are exceptional! I feel so blessed to live here. When I moved in they were so great about explaining everything and answering all my questions and making the process as easy as possible. And I thought maybe once I moved in they wouldn't be as nice anymore. I was so wrong. Any maintenance issues are resolved as promptly as humanly possible and the team is kind, respectful and responsive. They always communicate any maintenance happening at the property well in advance tree trimming, asphalt repairs etc and any major things like having to turn off water to fix things has been handled super quickly and they tried to keep it during hours when I was at work so it didn't affect my life too much and I got emails so I would know what to expect. It made me feel so safe. It's so hard to find apartments where the leasing office and maintenance team go above and beyond to take care of the residents and are professional and kind and it feels so good.
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