Victoria Arbors Apartment Homes

I would give this complex 0 stars if it wasn’t for the professionalism of the maintenance staff. I moved into the complex a week ago and have had nothing but a disastrous experience. On arrival for my hour long walk through, my garage door was broken. My apartment door is painted spatters of white and green. The stair awnings are painted a mix of white/black and looks like someone walked through with a can of spray paint. I walked into my apartment and had multiple hinges loose, paint and water... damage all over the countertops, my bathroom sink frame cracked. Dan, the leasing consultant, never gave maintenance any of these repair requests and I had to go to the office to ask Bre to have repairs made. The sink is still cracked and they refuse to replace it. We tried to break the lease given that we were provided an apartment in unacceptable condition and were given the option to pay more money to move to a smaller apartment within the complex without a garage, pay $5000 to get out of the lease, or keep paying rent until some other person who is impressed by the fresh paint at the entrance and never sees the actual apartment gets stuck in our building. Shame on you, Victoria arbors. Worst run complex I’ve ever lived at in my entire life. Lee mas

Not even 1 camera for both exits . NO WHERE IN PARKING LOTS OR PARKING PORTS .If something happens like robbery or car theft no proof or no evidence to find the thief.

Things have gone downhill since it got sold. The service went from like being at Nordstrom to Wal-Mart. The rent reminder is not mailed in a timely manner and the online resident portal is not streamlined like how AMLI had it. The office is supposed to remain open until 6pm and yet at 5:55pm they close (okay, so Lauren wanted to go home early, that's understandable) but when I got there at 5:50pm today the doors were already locked. Yes, the AMLI staff made sure the office stayed open until... exactly 6pm and they always greeted you with a smile. I was hoping that SARES-Regis Group would keep Sandy, Krystal, Carina... but sadly they brought in their own people. This place is great except for the new management company. Lee mas

Property use to be very nice and kept up nicely. I have been a resident for 3 years... only staying because it's so hard to relocate right now. The stairways and grounds are trashy, people don't pick up after their dogs and the staff doesn't make sure it's clean. They leave spider webs hanging from the stairway walls that lead up to the 2nd and 3rd floors. It has become fairly noisy. A lot of teenagers out and about at all hours of the evening riding skateboards and making a lot of noise,... using bad language. Grass in front of most of the apartment entrances are dead because people have their dogs using it. They should place cement in the entrance ways so that it doesn't look so neglected, they should put an area for people to take their dogs to use. With the amount of rent these apartments cost, it should be kept up nicer, the pool should be kept at a temperature in which isn't so cold that it's uncomfortable either. Lee mas

wow I love so much this place is very very beautiful I like the view of the street and the more because this mall!!!!!!.