28/9/23
Trustworthy, Safe, and Welcoming Home
Apartment staff and management: Evelina, the Leasing Agent, is very professional and kind. She is very expedient in responding to emails and calls. Eddie, the on-site manager, is over-the-top accommodating, professional, compassionate, attentive, kind, and understanding. My relocation was difficult, and Eddie helped with a smooth transition and move-in. During the searching phase at the beginning, Eddie sent more pictures and details of the apartments to help with fulfilling the desired needs... in a home. Eddie exceeded all standard expectations of a property manager with his level of expertise and experience throughout my lease signing. Shirley is a delightful night-time manager who made the apartment accessible after normal business hours due to late arrival times. She was very thorough, thoughtful, and professional as well. She was very approachable. Scott, the lead maintenance manager, arrived the next day for an accompanied walk-through. He was very thorough and professional as well. Anything that needed addressing, he addressed and rectified within 48 hours.
The Lewis Apartment Communities is the property owner of Carmel Apartments. Lewis Apartments has great ratings as well.
Personally, it's the on-site team that really makes an apartment a home. The team on-site at Carmel Apartments is here to do just that. They are all very receptive with an open door policy any time. They understand the value of making an apartment your home because some of the staff live on-site. I am very thankful and lucky to have found Carmel Apartments and the team here as my home.
Reseña de Apartments.com
Administrador de la propiedad en Carmel at Woodcreek West respondió a esta revisión
Hi Tabatha!
It was my pleasure assisting you! I knew from the moment we spoke that I had to find you the right home. I kept all of your must haves in mind and went to work to find the best fit for you. I'm thrilled to hear that you love your home... and our community! Our team is here to help you with anything you need! I look forward to our long-lasting relationship! - Eddie Norsouvanh Community Director