RIVER TERRACE Apartamentos

I applied for a 6-mo lease to a supposidly "immediately available" apartment back in mid April, it took them several weeks to even approve my application and allow me to view a "model", because the supposidly available apartment was not ready for viewing. It then took them 3.5 more weeks to get the supposidly available apartment ready for me to look at. By then they had informed me that I could not have a 6mo lease because that option was only for lease renewal, and that first time renters... could only have an 11mo lease. However their electronic application process allowed me to apply for 6mo, and nowhere was this specified.

B/C I am hoping to buy a home as soon as mine sells out of state I do not want an 11mo lease. They are now telling me that I can't get my application fee back, when it was specified that it was refundable... Lee mas

At first, we picked this place because at first glance, it looks pretty nice. There are trees everywhere, the grounds seem nice. But within a week or so of moving in, we noticed the trees are actually dying, and so often, branches are falling out. And we're talking about big branches, not twigs. A couple times, trees have split in half and fallen into the street over the gate and were left for a couple days. The sprinklers are broken so there is often flooding just from that, but when it rains,... it's much worse. We were told, because we specifically asked about it, that our water bill wouldn't go higher than max $90, that it was unheard of, but I honestly never saw it below $100 and usually was at least $120. I do wonder if the sprinklers are on the tenants' dime. I've also seen maintenance people use the faucets on the buildings for their power washing, which I think also contributes. Kids also often just leave the faucets running, further causing flooding.

All of the flooding, in addition to being so close to the river, brought A LOT of sewer roaches outside. I would find them dead or near dead in the shower and next to the dishwasher within the first couple weeks, before we had even really moved in or even bought food. As a result, we never used the dishwasher because we didn't want to attract them with the water, but we also thought it entirely possible that it wouldn't even work anyway. We also stopped opening the windows because we saw roaches coming in through them, and the sliding glass door. Once, a roach ran in through the front door and it took us a half hour to catch it and get rid of it. It go in our couch, so we got rid of the couch just in case (it was really old and needed to be replaced anyway). Mind you, we were on the 2nd floor. Walking to the apartment, in the dark (because a lot of the lights do not work and have never worked), you have to dodge the roaches.

The neighbors directly mirrored behind us, so therefor sharing the entire length of our back walls with us, were always screaming in the middle of the night. I reported it to management, nothing changed. They had a child, my guess max 6 years old, that would scream and cry and kick my walls, often screaming Stop. There was a man and a woman's voice, as well, that would be screaming. Often, this would all start around 9pm. I struggled to sleep, and wish I'd called the police. Lee mas

Too many break-ins started happening lately I can't sleep I'm always thinking of my car is going to be broken into

Absolutely awful. So much dog crap everywhere you’ll get blamed for other people’s dog crap. Place IS garbage land. Laundry room is gross and places are expensive with no updates. AWFUL AWFUL AWFUL!

It was great in the beginning, oh my gosh! Quiet, fresh new apt. It was great!! But man, have things just gotten worse over time. Not the apt itself! But the property and the type of people they rent to. They aren't very smart about how to do things or they fix one thing but then it breaks again - mainly the Gate and Call Box. We have X's all over our outdoor wood panels and some patio walls are even falling apart! Like its not exactly safe, and they are taking SO LONG to fix it? It has to be... going on about 3 months. They woke everyone up at 8am one week to fix ONE apt wall- WALL, not patio. So idk why its taking so long but its an on going project. They give you no warning when work is going to be done (i assume they tell the resident tho). Landscaping is not great, sprinklers are broken for weeks on end. You can submit a work order online which helps. Management doesn't really talk to you unless 1)they need your rent 2)have to enter your apt for inspection, and if it is either of these it will just be a note left on your door. If you call them, 3/5 times you will get the answering machine. I will say that the apt is decent for what you are paying. It is just difficult when the rent keeps going up and SWG is not included so you have to pay that ON TOP of the price tag. All in all, we are a young couple (no kids or pets) in a 1x1 on the 2nd floor and it worked out well for us -going on 2 years in the apt. We are not, however, going to renew our lease. If you have a family or if you are older, I don't feel like this is would be the place for you (at least if I were in either of those positions I wouldn't want to stay here). Lee mas