8/4/25
1 year of promises
We lived here for 1 year now and been promised building maintenance will improve with more frequent cleaning etc. The windows have not been cleaned since we moved in and instead of fixing the theater room and increase security, they leave the room unusable and cut security. There are constant water issues, and no one cares to look at the cameras to catch the lazy pet owners who refuse to pick up after their dog at the dog run
Reseña de Apartments.com
Administrador de la propiedad en Strata respondió a esta revisión
Hi there,
Thank you for sharing your experience. It’s incredibly disappointing to hear that the improvements you were promised haven’t come to fruition. We understand how frustrating it is to deal with recurring water issues and the lack of... accountability regarding pet waste in shared areas like the dog run. It’s not just about maintenance—it’s about respecting the shared spaces and ensuring residents feel supported and heard. Your feedback highlights areas that clearly need more attention, and we’re grateful you took the time to share your thoughts.
Warm regards,
Sidney - WeCare@udr.com