14/5/24
Good property, worst management
We have been residents of The Julian apartments since 2021, and have seen multiple changes in management, since then, but the current management lacks a core skill set which is managing the property.
We have been facing the issue of stomping, heavy stepping and thumping because of our upstairs neighbors, and have been struggling to find a resolution with the management for the last 6 months, after all this time of stalling us, they finally agreed to move us (and not the neighbors) into another... unit on a given date at the same lease amount and with 1 day of overlap so that we could move our stuff. On the day of key collection, suddenly the manager has disappeared, and the leasing officer is clueless about the entire fiasco, thus leaving us high and dry after all the turmoil. We are stuck now, and don't know what our options are, and the management is ruthlessly apathetic to our situation. Would urge everyone to not waste their time and money with this property.
Reseña de Apartments.com
Administrador de la propiedad en The Julian respondió a esta revisión
Hello,
I believe we have already spoke about your particular circumstances and have apologized profusely for them. I am happy to discuss further and make this right. In addition we are all set for your move this weekend and I can assure you we wont... have any issues for this weekends move.
Regards,
Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future.
The Julian Management
