Block C Apartments

1. They will force you to use ePremium renters' insurance because they require specific language related to pump that drains condensation from AC unit. My Allstate agent had never heard of this language, but couldn't alter the language of their standard contract. So, we paid 120% more for ePremium.
2. When your bedroom is flooded by wind-driven rain because the sliding door was dislodged from track, they (both ePremium and MG Properties) try desperately to weasel out of payment for property... damage. I had to get a lawyer to contact them and then they (between them) did actually pay for our damages and the hotel while drywall crews and dehumidifiers occupied our bedroom. It was right before Christmas.
3.The very pump ePremium policy refers too, failed and flooded out downstairs neighbor's place. More appliance-sized dehumidifiers, carpet damage and consternation.
4. My wife's hybrid vehicle was burglarized in the parking garage (third-floor) The criminals hacked out the entire hybrid-drive battery from under the back seat.
5. They didn't give us the opportunity to be present for the post-move-out inspection and immediately replaced the carpets, a $2,200 bill they are now trying to charge to us. No one replaced the carpet after they were flooded twice, and now we have to cover the cost for the next tenant's new carpet? Preposterous.
6. Office staff is dismissive, unresponsive, and and motivated only to extract every penny possible from their tenants. Only positive is maintenance staff particularly, Tom and Tyler are actually good people and respond quickly and capably.
7. I moved from Texas to California last year, my previous apartment management group, returned 100% of my deposit after 7 years. This place returned a fraction of it after 12 months. Lee mas

Moved in a week ago and the ac has been broken since the day we moved in. The management claims it was working before we moved in. Coincidentally we’re in a heatwave right now and declared the ac being broken as an emergency. We were promised it would be fixed the next day (september 2nd) It is now the 5th and it’s still not fixed and we haven’t heard from management. You’re gonna pay an outrageous rent and bills for this kind of service. Simply don’t move here or to ANY Mg Properties complex.... Mg properties sucks. Lee mas

The leasing office made the application process unnecessarily difficult and lied to us about there being multiple apartments to choose between when we first spoke. Since we've moved in, they've also threatened legal action against us for petty noise complaints that originated from our next door neighbors without further investigating the matter.