18/9/24
Management & mold issues
Management is not responsive to issues and frequently mismanages information resulting in issues within themselves and tenants.
Due to bad management, I've experienced extra inaccurate charges within numerous areas stemming from issues relating to management's disorganization. This can be seen in different areas of living here including an experience of mold-related sickness due to mismanaged leaks and management forgetting about a hole in the ceiling despite numerous follow-ups.
Unfortunately... , there is little that can be done to get proper management assistance.
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Administrador de la propiedad en Harbor Terrace respondió a esta revisión
Hi Michael and Cassidy,
Thank you for sharing your concerns, though we hate that we were unable to address them ahead of your lease renewal this month, we look forward to the opportunity to address them with you over the next 12 months of your... residency.
A copy of your ledger has been provided should you have any concerns about charges on your account. Our office is also open Monday-Friday from 9am-5pm and our team is happy to setup an appointment to meet and address any concerns you may have.
We hope this helps and look forward to connecting with you.