Annadel

I've really enjoyed living here. The property is nice, and we have two pools and hot tubs, and one of the pools is saltwater. There's a nice walking path around the park that is on the property.

The office ladies are all so friendly and smiling every time I go in there. Emi has been super helpful and seems happy to help any time I've had a question or have made a request.

I would recommend this property to friends.

Me and my family have only lived here for 6 months but we really feel at home and have made some new friends in the complex we love living here

I moved in middle of May 2024, 2bd, 2 bath with attached garage on the ground floor. I loved the location and amenities it had to offer a single parent of 3 (ages 10, 7, 4). The lease process was mostly electronic - hardly any contact. $200 deposit you can't get back unless you sign the lease. The unit I moved into was not even ready and I couldn't see it for 2 wks. There is hardly any parking, street or visitor. There is a range of people from extreme economic backgrounds. They don't respond... quickly to maintenance requests. The move in offer is for show, they get it back in the utilities - I'm paying more in this 2 bdrm apartment for water and garage than I did in a 3 AND 4 bdrm house. There's a $100/mo valet garbage pickup - there is NO opting out.

At a glance the interior looks nice, but it's so poorly put together. For example, there is a huge gap between the baseboard and floor, also huge gaps in the trim that for the first 4 months I killed at least 5 spiders and other insects, somehow a lizard got in. While it's great they allow dogs, you could end up with one that barks ALL the time, 5am on weekend and 11pm on weeknights - and their security service takes over 20 min to respond. As a last resort and for anyone that's desperate - it works. Lee mas

Lived here for less than a year. Started off bad and sadly ended bad. Started off with missing keys and forced with a specific move-in that coincided with no management on property to discuss any issues. We didnt have a mail key or working amenity key fob. We were later told they knew about this issue but they clearly saw reason to inform us before we got keys. Took a month to get mail keys(had to complain every other day until they finally made sure to get it). Had other damage in apartment... they fixed the first couple weeks but then never showed up for follow up fixes based on items they couldn't do. Like a leaking dishwasher. Had to fix this and several other items myself.
Staff: nice people but only care about collecting rent. Cannot get them on the phone, instead get an operating service that takes a message for you but you'll only get an email response. They are nice in person too but not really motivated to help you unless you complain enough.
Maintenance: nice guys, possibly over worked but doesn't excuse several months of not fixing. Again had to complain the management to get our drain fixed after about a month. Had other items in our fix list but only the drain we complained about got done. The rest stayed on their until we left...3-4 months we had open maintenance request...
Security Deposit: Expect to not get this back no matter what you do. We cleaned and documented the apartment. Still got charged because it wasn't "professionally cleaned" This is not required per the contract. However they have a deal with Diamond Cleaning Services so expect a minimum of $300 services charges for cleaning. $195 for "light cleaning" and $95 for carpet cleaning even if it was pristine. Never got an explanation of what was dirty just told it's their policy to have everything professionally cleaned.its frustrating because it is not required in the contract AND they did not tell us it was required by them. I'm sure their parents company also owns Diamond Cleaning or has some sleazy deal with them.
Overall: nice interior, lazy/inactive management and maintenance which ames for a bad experience. Happy to be done with this place. Oh forgot to mention how terrible parking is here. If you have 2 cars, best of luck finding a second spot that's not reserved. Lee mas

The only nice part of this complex is the inside of the apartment itself. Like other reviews mention, management here is not good. They never answer the phone, and you have to continuously badger them to get a response. Completely unprofessional. The area of town is also no good, transients constantly in the complex making a mess of dumpsters and leaving behind needles.