IMT Stevenson Ranch Apartamentos

Already pricier than their competition, but they also charge a ton of fees that bump the price up even further. They lied to us about why they charge a valet trash fee and refused to let us remove the charge, claiming Santa Clarita required they charge us. Pathetic. Avoid this place if you can.

Estoy muy contenta de vivir en esta propiedad, es muy bonita, el personal de la oficina son muy amables y serviciales, siempre están allí para atender y son muy respetuosos, también el equipo de mantenimiento es muy bueno, hasta hoy siempre han hecho las reparaciones completas nunca he tenido ninguna queja, siempre terminan la reparación y son muy respetuosos y amables, saludan y lo tratan a uno con respeto, lo único que yo puedo decir es que estoy muy contenta de vivir en este lugar, es... hermoso y único puedes ver y escuchar los pájaros y las garzas son hermosas, vas manejando y te encuentras con esa Garza blanca por la mañana te vas contento al trabajo y quieres regresar pues el lugar es muy bonito, y acogedor, la verdad es que nunca he tenido ninguna mala experiencia viviendo aquí, siempre han reparado todo y no tengo ninguna clase de bugs or roaches, siento mucho el ver que algunos las han tenido, creo que eso depende mucho de uno, si no amontonas cosas que no ocupas pues así no te llegarán y lo principal es que hay que limpiar bien el apartamento por lo menos dos veces a la semana y la cocina todas las noches para que cuando uno se levante todo está limpio. Gracias IMT Lee mas

It was the worst renting experience that I've ever had. the officers were unhelpful during contacts and they always try to find ways to avoid their responsibilities. When I face thr maintenance issues and report it via both phone and portal, they will send people come and see very soon and promise a very close date to solve it but never achieve it. during my 12 months lease, there were 2 times that I waited for nearly 2 months to solve the maintainance issues but they still say they would finish... it like tomorrow, next week.

They always speak over the residents. I faced three times that they were unhelpful and just gave me attitude. My roommate is not very fluent in English and there were 1 agent talked very fast after he noticed this and tried to take advantage of us. there was one time I said can you please speak slower. then that agent started to speak meanly slow and with attitude. I told the manager and they only say they will tell the officers but they never apologized and the officers are still treat residents as usual.

this is the least living place that I would ever recommend to people. with pricy rental and fussy application rules, I feel I could have way more choices in this area. And for all the officers here, my best wish for you would be: I wish you facing an agent like you and your colleagues all the time in your future housing experience.
Lee mas

We moved in about a year ago and will not be renewing the lease. Every month just about one appliance will be in need of repairs...this month it's the heater. Also, your privacy will be tested each month with minor checks of appliances. Walls are thin and some floors above you have hardwood flooring making every step from above frustrating. You have to pay for trash service as well as a parcel box....which deliveries will often be thrown on the ground.

The building has roaches.
The building has no assigned parking and pool parties thrown by non residents take all the parking.
You cannot open your door and have fresh air because the smoke and weed smell is constant.
Loud neighbors.
Any complaints to the office go absolutely nowhere!