Mountain Vista Apartamentos

I’ve been living here for over a year now and so far it’s been good! Ask for Rosa if you visit, she leased me my place and she’s very nice and super helpful overall, she’s also quick with her responses whenever I have an inquiry. Lourdes and Natasha were also nice and helpful. I’ve never had any problems with maintenance either, they always come 1-2 days after i submit any requests, i never had to wait more than 2 days. Chris has handled a lot of my inquiries so i like to ask him for any... maintenance work. OVERALL. No complaints here . The staff is nice. They even do events like the Christmas one recently, and give out prizes . It was fun to interact. The only thing is ,sure i live In a downstairs unit so of coarse i hear The upstairs neighbors but that’s probably gonna happen anywhere you go. You can also have ring cameras so that’s cool because it makes you feel safer in your home. Lee mas

Not only were these apartments cheaply made, but the environment isn’t the best. You can hear the people walking upstairs, and it wasn’t just my unit, the other residents feel the same way. During summer, theres always people smoking weed and drinking at the pool and the staff does nothing about it. There are fights and the cops come. If you need repairs don’t expect to have the staff fix it soon. Many people move in and once they realize this, they move out. I don’t recommend you moving in here... specially when you can move somewhere else that’s better for the same, if not cheaper price. Beware of the move out fees as well, even if you leave the apartment clean, they will want to charge you a hygiene cleaning for the carpet at move out as well as a overall cleaning at move out. I asked them where it said that on my contract and they couldn’t produce that. I would understand if I left the unit messy or with stains on the carpet, but no, they said most people get charged those fees at move out due to Covid reasons.

Don’t move in here if you don’t have to. Lee mas

The staff all have great personalities and are quick to help you no matter what the problem is. Neighbors are courteous and friendly. It’s a clean community. I’ve lived here before in 2016 and it was great back then too so I moved back. Keep up the great work guys and ladies.

My small family of 3 moved in March 2019 and moved out in October 2019 (due to personal reasons)(leasing office were very supportive in helping us break our lease), and let me tell you that these apartments deliver! Our apartment was completely remodeled and had almost all the appliances included (excluding refrigerator), hardwood floors, and granite counter tops. The pool was always well kept, and if they had to close it for maintenance they would advise the residents via email or posting the... notice on the community bulletin boards. We had maintenance come out 3 times (1 for a leaking shower head, 2 for the AC, 3 for the final move out inspection) and they always came the same day we put in the call and were so fast and professional. We had 1 assigned parking and plenty of unassigned parking. It is supper close to shopping and the freeway so that was a plus. The neighbors are kind and smile as you walk by, the office hosted multiple events during our stay there for the community, which was really nice (especially if you have a child). The only thing I did not like was the school assigned to the address, however, that was quickly fixed by having her transferred to a more well kept sister school in the same district. Overall, we had a great experience and we would love to go back once we resolve our personal issues. Lee mas

I just started living here in march and have had nothing but rudeness from the office ladies and 1 of the maintenance men. What they list on here is not what you get either. They post about picking up your dog poop yet in the middle there are no bag containers to put the poop in. The residents are externally rude and do not respect others. It was 11 at night and they were screaming woke me and my husband out of a dead sleep. The cabinets suck and are coming off the hinges. This place all around... is awful and I would not recommend this to anyone. I asked how i could break my lease to leave and the office practically was pushing me to come and break it. They do not care about you or that property. Live somewhere else, for the price you pay there its not even worth it. Lee mas