20/10/20
I would rate it lower if I could
I would rate them lower if I could. They turned off my building’s water without telling us because of a clogged drain. It has now been off for TWENTY FOUR HOURS. They are so cheap that instead of paying a plumber they’ve been using their handymen who are clearly not trained in plumbing, and now it’s been a day. In fact, they sent the plumber home last night because they didn’t want to pay the overtime rate.
These people do not care about their tenants or their job.
I wasn’t able to have a shower... yesterday, I haven’t been able to have one today. I don’t even have drinking water, I had to go to the store for that all while I am actively paying for water that is turned off.
Do yourself a favor and do not rent from castle gate.
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