Ralston Park Apartments

This apartment was meh when I moved in three years ago. The paint job in mine is quite bad, there are several cracks appearing in multiple places, my bedroom door hasn't closed from day 1 because it is warped, and we have even just had a kitchen cabinet door randomly fall off for no reason. We always make a joke to "not look at the details" because all you will find is more things wrong with the interior. It is livable, and I will say the maintenance crew is usually very responsive when things... break. They've been really great.

However, I have had some bad experiences with the management here. The most recent issue, and the most troublesome for me, is their refusal to play the music they have going from 9 am - 9 pm in the pool area at a reasonable volume. First two summers I was here, it was fine. I could really only hear the music if I listened closely at the window that is next to the pool area. This year, however, they have hiked the volume to the point where I can hear it all throughout my apartment if I have my window open. I have asked them to turn down the music back down several times. First few times they would turn it down for a day or two, and then it would be right back up to the intolerable level. At some point, they just stopped bothering turning it down and suggested I move apartments.

There was also an issue where we were told not to use our water until told otherwise because our downstairs neighbor was having an emergency issue. This was on a Friday, and we didn't hear anything again that night. Since it was a weekend, no one was around to tell us if we were good to use our water again. Monday morning, I sent a text to management to see if it was safe to use it again. No response. Tuesday I sent another message basically saying "okay, I'm using my water in an hour unless someone tells me not to." At that point, I got a response saying they had finished the emergency work on Friday. We went 5 days without using our water all because they did not communicate with us that it was safe to use it again.

We were also told to call a security company they had hired if there was suspicious activity around the complex. I once called them to try and report some people who'd broken into the pool after hours, only to be told the security company no longer had a contract with Ralston Park. Even now there are still signs everywhere around the complex saying to call them.

So all in all, it's fine until you have to deal with management. Lee mas

My wife and I have lived here almost 3 yrs, and we LOVE it! It's an older complex, but the newer ones all look like boxes with a parking lot. Ralston Park Apts. have beautiful grounds & landscaping, lots of trees, two playgrounds with bball court, a fantastic swimming pool and hot tub and maybe most importantly, the staff are SO friendly and helpful. Several of the office and maintenance staff live here so they are invested in the place being well-kept and well-mannered with rules quickly... enforced and maintenance needs taken care of immediately. We're so glad we found this. Lee mas

They take really good care of the entire property inside and out. The entire staff including maintenance is amazing and have always handled any issues I've had with promptness and a smile. I highly recommend living here. It's beautiful and peaceful ??

Very friendly and knowledgeable office staff, excellent maintenance, beautiful grounds and outdoor pool. Basketball courts and playground area are also clean. Lots of barbecue grills and covered picnic tables. My grandson and I are very happy here. Safe area, close to lots of shopping.

I have lived at Ralston Park for approximately 5 years with my two daughters. I love it here because of how well maintained and quiet it is, but also because of the staff. They are all helpful, personable, courteous and they take care of issues that arise in a timely manner. As a single mom affordability is a priority, but safety is incredibly important and I’m grateful that management takes safety of all residents seriously. I’m proud to be a resident, and I highly recommend Ralston Park and... the dedicated team that work so hard for the residents each day. Lee mas