22/8/24
Worst management
Do not rent here, the management here is terrible, my apartment got flooded twice and they did nothing to compensate me. I work from home and I couldn’t work for 2 weeks. Please stay away from here.
Reseña de Apartments.com
Administrador de la propiedad en Cortland Grand River respondió a esta revisión
Hello,
We sincerely regret for the inconvenience you experienced during your time at our community. We understand how disruptive the flooding must have been, especially when working from home. Our goal is to ensure all residents feel comfortable... and supported, and it's clear we fell short in your case.
We take these matters very seriously and would like the opportunity to discuss this further to see how we can make things right. Please contact our office directly at grandriver@cortland.com so we can address your concerns and find a resolution.
Thank you for bringing this to our attention, and we hope to have the chance to regain your trust.
Sincerely,
Cortland Grand River team