12/7/24
Avoid If Possible
Be mindful that is a big company and they will treat you as such. I’ve dealt with 2 or 3 different individuals, from countless numbers and emails, from the start of the application process to moving in so prepare yourself for a lack of accountability. They will have you sign your lease, pay your fees, and then you’re off to fend for yourself.
The Property - Riverbend: While the inside of my unit is decent, aside from some new paint, the common areas and exterior of the building look almost... condemnable and the staff do not seem to take notice. The partially painted walls, lack of trim throughout, the ongoing, yet non-progessing, construction, dirty stairs/lobby and flickering/missing lights throughout definitely add to the condemnable aesthetic. There’s also an overbearing smell of cigarette smoke as you walk the hallways. The parking lots are constantly littered with trash and there are potholes deep enough to swim in. The tagged up dumpsters are being emptied periodically but there has been illegally dumped items (mattresses, tables, etc.) next to them since I toured weeks ago. The gates are broken and there are constantly wanderers roaming the parking lot going through trash and looking through vehicle windows, yet you are required to have a parking pass to park in the unsecured area.
I’ve been told that there are no on-site staff, so do not think you can visit the office near the entrance of the building. Also, communication between staff is non-existent. I have one rep reaching out about maintenance that was already completed, while others are scheduling jobs that no one shows up for so beware that your maintenance request might fall through the cracks unless you send follow up emails and texts. Your call will likely be routed to voicemail and gone unanswered.
Verdict: A lot of people say this but read reviews and be mindful before applying.
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